msie michael mcgrew

strategic program management specialist

About

I have proven experienced in coordinating multi-organizational, large scale projects involving multi-disciplinary representative teams. A majority of this work has involved managing multiple workgroups, task forces, and/or parallel work flows. I also have led or organized numerous "grass roots" Kaizen improvement groups. I have a recognized track record of succeeding in navigating complicated environments or managing difficult relationships where others have failed. My goal is to achieve a senior leadership or executive position in a healthcare-related organization. Specialties: Customer relations; Change management; Data-driven decision making; Systems thinking; Lean and Kaizen Concepts; Process Improvement; Performance Improvement; Large scale project management; Multi-organizational resource management; Attention to detail;

Country

united states

City

madison

Industry

insurance

Skill

process improvement, lean thinking, data analysis, project management, creative problem solving, kaizen leadership, kaizen blitz, communication, coaching, mentoring, transparency, public speaking, leadership, timelines, timely decision making, timeline development, project planning, change management, cross functional team building, executive coaching, value stream mapping, customer service, team leadership, healthcare, team building, six sigma, healthcare information technology, lean manufacturing, business analysis, crm, quality management, problem solving

Experience

process improvement team lead and lean engineer

dean health system

2012-2 - 2013-3 · 1 yr 2 mos

Coordinating the operations of a team consisting of Process Improvement Facilitators (Kaizen Event Coaches). Driving corporate cultural change towards supporting continuous improvement. Educating and implementing a meld of multiple improvement methodologies, including Lean, Six Sigma, and 5S. Aligning improvement efforts with organizational goals and corporate strategy.

corporate project manager

dean health system

2010-11 - 2012-2 · 1 yr 4 mos

Leading corporate or multi-institutional level improvement, implementation, or organizational redesign projects across a wide range of health care applications. Leading, coordinating. or facilitating recurring Kaizen events. Developing a library of end-user level improvement tools.

lead consultant

uw health

2007-12 - 2010-11 · 3 yrs

Project manager for multi-organizational improvement initiatives in an academic health care environment. Facilitated as quality coach for front-line improvement work. Developed a library of end-user level improvement tools.

facilities intern

university of wisconsin hospital and clinics

2007-1 - 2007-12 · 1 yr

Coordinated capitol expenditure purchases, interior facility design and flow. Assisted in large scale construction project management. Significant involvement in the procurement and coordinated installation of equipment in the American Family Children's Hospital in Madison, Wisconsin.

nuclear machinist - submarines

us navy

1992-7 - 2003-4 · 10 yrs 10 mos

Led multi-disciplinary teams in the control and maintenance of a naval nuclear propulsion plant. Coordinated efforts in casualty combating. Large scale industrial project coordinator and workload supervisor. Achieved security clearance up to and including top-secret.

digital marketing strategist

influence health

2014-9 - 2015-6 · 10 mos

Leading a comprehensive team in meeting all aspects of hospital and health system client needs regarding Multi-Channel marketing strategies involving direct mail, email, mobile, web, and social media. Concentration on developing and aligning organizational resources with client strategies, and then cost/revenue reporting and detailed targeted audience behavior analysis/outcomes reporting. Developing an integrative value proposition with multiple clients. Being the liaison between client and organizational resources.

healthcare marketing strategist

influence health

2013-3 - 2014-9 · 1 yr 7 mos

Partnering with a skilled team of project managers/administrators and data analysts leveraging predictive analytics to develop direct marketing campaigns for the purpose of targeting potential high-value patients for healthcare clients. Maximize marketing ROI through the use of customer relationship management technologies (CRM).

corporate program manager

american family insurance

2015-7 - 2016-3 · 9 mos

Managing teams to facilitate the widespread implementation of multiple organization-wide corporate strategic initiatives. Accountability for developing and maintaining communication, education, and implementation plans for programs selected as priority market differentiators.

strategic program management specialist

american family insurance

2016-3 - Present · 10 yrs 7 mos

American Family Remodeling Inc. is a small company of responsible, courteous, quality-oriented craftspeople who enjoy their work. We are full service home remodeling specialists who take great pride not only in the work we do, but also in our relationship with the homeowners we serve. We are committed to creating for you the home or environment that best fits your needs and desires, with as little disruption to your life as possible. Our goal is to remain a small company so that we can provide the personal service and high level of quality that our customer have known us for.