Michael Flint

- Utilized Azure Copilot Studio, Azure Open AI, Azure AI Studio, Azure Cognitive Services, Azure Vision Studio, Azure Voice Studio, Azure Language Studio, Azure Syntex, to create various AI Copilots and AI enhanced sites - Created various AI models to automate document processing, OCR, and object detection - Implemented various Power Automate flows to orchestrate event based workflows - Configured Azure Arc and Azure Update Manager to orchestrate server updates and manage hybrid environments - Supported cybersecurity anti-phishing, anti-malware, incident response and investigations

- Managed reporting, analysis, troubleshooting, access, and maintenance for PowerSchool Student Information System, CEDARS State Reporting, Meal Magic Meal Transactions, School Care Health Information, Qualtrics, School Messenger, among others. - Managed the integrity and cleanup of all student data for more than 10,000 students in the 2020-2023 school years - Led evaluation and implementation of FreshService ITSM module to unify helpdesk ticketing, device and software inventory, and project management - Utilized SQL, HTML to create custom reports and page customizations - Implemented Excel macros in order to automate state reporting and repetitive processes - Performed troubleshooting and remote support for hundreds of administration staff, teachers, and parents/students - Wrote documentation detailing all steps of SIS lifecycle for building staff to reference as a training baseline and on-boarding tool for Administrative Assistants - Led data visualization testing and evaluation with PowerBI & Tableau - Worked with District leadership to redesign employee onboarding processes and workflow across multiple departments

-Utilized JAMF Pro, Apple School Manager, and Meraki MDM to configure, deploy, and manage thousands of Macbook Airs, Apple TV’s, and iPads for teacher and student use across the district -Provide technology support and troubleshooting for nine buildings and schools and respond to thousands of work orders from hundreds of teachers and staff -Supervised a six member summer help team as they enrolled thousands of Chromebooks for student use, prepared/cleaned basic classroom technology for the next school year, and took inventory of surplus equipment -Repaired thousands of Macbooks, iPads, PC’s, and Chromebooks

Utilized DJI Mavic Pro drone to shoot real estate photography and video for various clients

-Managed aspects of company workflow, including project resourcing and negotiating, software management, team meeting facilitation, and reporting 
 -Analyzed projected monthly budgets with partners and accounting to prepare revenue forecasts, manage utilization/billing rates, and track accrued project time 
 -Led research, implementation and training on major business systems and software across project resource planning/workflow, HR management and technology infrastructure 
 -Supported 25 employees across multiple departments by responding to requests for hardware, project resources and planning logistics/support 
 -Performed IT support/troubleshooting for internal and external clients across numerous platforms, operating systems, and devices

-Managed all residential listings across MLS, TourFactory, Trulia, Zillow -Assisted in preparation of residential real estate contracts -Created promotional flyers and shot photos of homes -Provided excellent customer service by handling website and client inquiries