michael hargis

team leader

About

I am a self motivated individual ready to learn new fields of computer science through hands on experience. I am always looking for a challenge to better my skill sets. I am proficient with Windows 9x, 2000, XP, and have started working with Vista in the past year. I have worked with small and large network solutions but would like to increase that knowledge. I would also like to try my hand in network system engineering and programming. Specialties: CMS monitoring tool, Windows 98, XP, Vista.

Country

united states

City

rialto

Industry

internet

Skill

Experience

dell on call technician

dell

2005-10 - 2006-7 · 10 mos

* Diagnose and correct issues with operating systems (Win9x, 2000, XP). * Perform remote control operations and/or step by step instructions to user. * Corrected blue screen errors including unmountable boot volumes, driver issues, and other like issues. * Backing up data for user and reinstalling OS when necessary.

computer technician

prov international

2004-12 - 2005-5 · 6 mos

* Backing up data for user and reinstalling OS when necessary. * Installing new components for existing systems. * Fresh computer builds, or system rebuilds * Installing network solutions in homes or business * Diagnose and correct issues with operating systems (Win9x, 2000, XP). * Perform remote control operations and/or step by step instructions to user. * Corrected blue screen errors including un-mountable boot volumes, driver issues, hardware issues, ect.

team leader

upstream

2006-4 - Present · 20 yrs 6 mos

* Working with Higher management and subordinates to find solutions in an ever changing field of editorial review. * Collecting data on individual and team’s performance, and creating a goal to improve on those numbers. * Creating action plans to improve individual associate’s performance and goals within the company. * Self motivated work load management, including; processing tracking logs on a daily basis for over 100 associates, account attendance, bi monthly status reports for management, and bi monthly reviews for associates on my team.