Michael Deheneffe

Director Stratégie, Marketing & Partenaires, Digital services @ Orange Business

About

Michael's passion is to help companies manage the digital transformation through innovative ideas and concepts. From Brussels, but active in Europe, he loves the Data & Digital Transformation Challenges. How (Big) Data, Social, Mobile, cloud, AI can/will revolutionize business models. Do not prepare for change, it is losing market share tomorrow. Influence this revolution is creating business value for the companies, the customers, and the society. Ideas Seller @M_Deheneffe

Country

Belgium

City

Brussels Metropolitan Area

Industry

Information Technology & Services

Skill

CRM, Business Intelligence, Program Management, Marketing Strategy, Management, Customer Analysis, Business Analysis, Marketing Management, Customer Experience, Data Warehousing, Business Process, Strategy, Pre-sales, IT Strategy, Business Intelligence Tools, Data Modeling, CRM Program Management, Customer Intelligence, Requirements Analysis, Customer Relations

Experience

Director Stratégie, Marketing & Partenaires, Digital services

Orange Business

2021-8 - Present · 5 yrs 2 mos

Paris, Île-de-France, France

Strategy & Innovation Director

Business & Decision

2018-8 - Present · 8 yrs 2 mos

Paris, Ile-de-France, France

Head of Innovation

Business & Decision

2014-1 - 2018-6 · 4 yrs 6 mos

Europe

The emergence of innovation, the accessibility of new devices, the new consumption patterns of information made possible the digital transformation revolution. Every business, every organisation, regardless of sector, needs to rethink their strategy to face new challenges, new competition. Each product must be "servicised", everything becomes a channel. We are accompanying this change.

CRM Consulting Director

Business & Decision

2012-9 - 2014-12 · 2 yrs 4 mos

EMEA

Functional and analytical skills in CRM, Decision Processing . Program & Projet manager and projects Director for Campaign management projects, large CRM implementation projects. Specialties: Multi skilled with over 13 years experience in CRM and Business Intelligence services. Functional and analytical skills in CRM, Decision Processing.

Customer Intelligence Practice Manager

Business & Decision

2008-11 - 2014-1 · 5 yrs 3 mos

Customer, Market & Business Intelligence Operational & Analytical CRM Decision Method Processing Projects & Program management Strategic Consulting, including business plan & marketing strategy development. Several Campaign Management programs direction. Several complete CRM implementation.