michaela raagas
education and training manager, north america
About
Fitness Manager, Personal Trainer & Instructor.
united states
new york
health, wellness and fitness
training, fitness, leadership, management, personal training, fitness training, social media, microsoft excel, microsoft word, research, powerpoint, sales, english, process improvement, windows, outlook, time management, group exercise instruction, cpr certified, fitness instruction, nasm, group exercise, email marketing, social media marketing, coaching, microsoft office, new hire training, customer service, ancillary revenue, mod, exercise instruction, club operations
Experience
education and training manager, north america
technogym
assistant store and events manager technogym master trainer
technogym
fitness director
medifit corporate services
* Managed responsibilities & performance of the Personal Trainers and Group Exercise Instructors * Provided new hire training, education and staff development opportunities to fitness team * Designed specialty fitness programs that increased member engagement and attributed to ancillary revenue * Executed appropriate plan of action to ensure monthly budgeted PT revenue is hit * Conducted Fitness Orientations, Personal Training Sessions and Group Exercise classes * Created new Group Exercise Schedules seasonally based on collected member feedback & class attendance * Assisted General Manager with daily operations of the fitness center including tours and new member sign ups * Helped with marketing and promotional efforts to bolster Fitness revenue and new memberships
assistant fitness manager
the sports club/la
* Assisted Fitness Manager with exceeding monthly & quarterly goals in Personal Training revenue & sessions * Oversaw responsibilities & performance of 65+ trainers, Fitness Administrator and Mind & Body Coordinator * Managed scheduling and expected duties of Fitness Coaches * Coordinated small group trainings and special events * Provided 5 star service to members and ensured successful club operations during Manager on Duty (MOD) shifts
fitness director
clay health club + spa
* Forecasted monthly projections for PT sales & usage * Executed action plan to exceed monthly PT sales, new unit & usage goals * Managed responsibilities & performance of 25+ Personal Trainers and Fitness Concierge * Assisted with cross promotion of Personal Training, Pilates, Cafe and Spa services. * Provided exceptional customer service in efforts to elevate member experience and increase retention. * Processed payroll for trainers and Pilates instructors. * Created marketing & promotional efforts to bolster PT revenue * Conducted personal training sessions
Education
boston university
international relations
michaela raagas's Contact Information
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