Michael T.

Create and manage purchase orders using Baseplan, ensuring accurate asset and supplier details are recorded. Obtain pricing and availability from suppliers and vendors to support purchasing requests from the sales team. Track and update order progress and ETAs to support operational planning and internal communication. Maintain accurate records and coordinate with internal stakeholders using Microsoft Excel, Outlook, and Teams.

Supplier management, regulatory compliance, and cost optimization to support the organization's functional needs

Managed day-to-day procurement operations, coordinating with suppliers to ensure timely purchasing and stock availability. Negotiated pricing and terms with vendors to balance cost control and product quality. Worked closely with sales and warehouse teams to align purchasing with demand and operational needs. Used Microsoft Dynamics 365 Business Central to track inventory, purchasing activity, and reporting.

Provided frontline customer service while handling sensitive patient information in a regulated healthcare environment. Maintained strict confidentiality and compliance with data privacy and internal policies. Communicated clearly and professionally with patients and internal staff under time-sensitive conditions.

Managed front desk operations including guest check-in/check-out and day-to-day enquiries. Accurately maintained guest records and booking information in internal systems. Provided consistent customer service in a fast-paced, high-traffic environment.

Entrusted with overseeing compliance and audit responsibilities, ensuring adherence to company policies and procedures, and maintaining regulatory standards.