michael moss

accounting analyst

About

An innovative and dedicated professional with years of combined experience in managing, team building, sales and accounting. Specializes in building relationships and effectively communicating to maximize operational efficiency.

Country

united states

City

charlotte

Industry

marketing and advertising

Skill

sales, account management, sales management, customer satisfaction, social media, customer service, retail, leadership, communication, management, social media marketing, team building, time management

Experience

accounting analyst

compass group

accountant

compass group north america

2017-3 - Present · 9 yrs 7 mos

samsung experience consultant

mosaic sales solutions

2013-4 - 2017-3 · 4 yrs

* Currently managing the Samsung Experience Store in Best Buy, Mooresville, NC. * Consistently ranked number one in operational compliance for the Charlotte Central market * Managed 4 part time associates in the Samsung Experience store * Established goals with team on a weekly basis * Continue to build strong relationships with Best Buy staff and management * Trained associates on both sales procedures and technology * Independently made decisions to effectively grow the business (this included reaching out to other vendors to coordinate meetings and events with Best Buy staff) * Certified in multiple levels of Samsung technology * Provide classes four times a week on the latest flagship devices (these classes were usually set for a maximum of 6 however a few times a month I did community workshops which consisted of thirty or more people). These classes were intended to get customers more comfortable with their new purchase and have a basic understanding on how to use the new device according to their own lifestyles.