Michael McRitchie

Michael McRitchie

Founder & CEO @ Satellite Office

About

Your business can only grow as fast as you can solve your talent and operational challenges. Whether you’re looking to scale, reduce costs, or fill critical roles, having the right people in place is key. That’s where we come in... At Satellite Office, we help businesses build dedicated, full-time offshore teams in the Philippines, giving you access to top talent while reducing costs and making operational improvements. As the CEO and Founder, my mission is simple: to help you overcome talent shortages and create a pathway for sustainable growth. We don’t just offer outsourcing — we work as an extension of your team, partnering with you to develop a customised Talent as a Service model that aligns with your goals. Our approach is consultative, ensuring you get the talent you need without the overhead and complexity, all while improving your overall operations in the process. Beyond business, I believe strongly in giving back. That’s why I founded BPO Good Deed Day, an initiative that empowers our team to support their local communities. This commitment to community, whether through business or personal efforts, is core to everything we do at Satellite Office. And when I’m not helping businesses solve talent, operational or growth challenges, I serve as the Chair of the Nominations Committee at Parramatta Eels NRL Club, enjoy family time, as well as working toward my personal goal of achieving (and keeping) a single figure golf handicap — a pursuit that keeps me focused on continuous improvement, much like in business! Ready to unlock the next stage of growth by building the right team? Send me a message and let’s connect. I’d love to show you how offshoring can help you solve your talent and operational challenges, so you can achieve your goals.

Country

Australia

City

Greater Sydney Area

Industry

Outsourcing/Offshoring

Skill

Mergers & Acquisitions, Business Planning, Management, Change Management, Business Strategy, Due Diligence, Risk Management, Finance, B2B, Start-ups, Gambling, Operations Management, E-commerce, Leadership, Customer Oriented, Valuation, Affiliate Marketing, Sales, Business-to-Business (B2B)

Experience

Satellite Office

Founder & CEO

Satellite Office

LinkedIn
2013-6 - Present · 13 yrs 4 mos

Sydney, Australia

Satellite Office provides offshoring solutions targeting Australian businesses on building their own dedicated teams in the Philippines. Satellite Office is a leading offshoring services provider focusing on building and managing tailored solutions, with over 20 years of BPO industry experience. • Cost savings of between $40,000 to $70,000 per person • A complete solution incorporating serviced office, staff leasing and support services • We build your dedicated team in the Philippines, servicing your business exclusively • The model is well suited for roles across customer service (across all channels and including outbound sales and technical support), digital marketing, IT and software development, creative design (web, graphic & CAD), content management, finance and back office processing • The solution works for single roles, is most effective with a team from as little as 2 and upwards to large teams in excess of 100 • Implementation performed to deliver operational improvements • Your company retains IP and builds your own company culture • Flexible terms and conditions promoting ability to scale up or down

Parramatta Eels National Rugby League Club

Non Executive Director

Parramatta Eels National Rugby League Club

LinkedIn
2017-2 - Present · 9 yrs 8 mos

Parramatta, NSW

DealsDirect.com.au

CEO

DealsDirect.com.au

LinkedIn
2012-6 - 2013-8 · 1 yr 3 mos

Sydney, Australia

Australia's largest online department store. • Creation of 4 year strategic plan, repositioning the group to focus on B2C and B2B online department stores. • Completion of group restructure, closing group buying business, changing business model of non-perishable supermarket category, reducing fixed cost base by over 30%, improving working capital management and supply chain. Managed an improvement in 'same store' sales and gross margin during this process. • Completion of capital raise to support strategic plan.

Centrebet International Limited

Managing Director

Centrebet International Limited

2004-3 - 2011-9 · 7 yrs 7 mos

Sydney, Australia

• Managed the successful sale of Centrebet to Sportingbet plc, completed on 31 August 2011. • Total shareholder return (TSR) whilst MD of 72.3%, compared to -10.0% for the S&P/ASX All Ordinaries Index and -18.8% for the S&P/ASX 200 Consumer Discretionary Index. • TSR for Centrebet as a public company of 44.6% (Compound annual TSR of 7.4%), compared to 4.1% for the S&P/ASX All Ordinaries Index (CAGR of 0.8%) and -31.5% for the S&P/ASX 200 Consumer Discretionary Index (CAGR of -7.1%). • Pre-tax IRR on the acquisition of Centrebet by the Kafataris family of 31%. • Promotion to MD in January 2011, completing successful succession plan from the founder and ex-Managing Director, Con Kafataris. This followed 2 years as Deputy MD. • Managed the successful IPO of Centrebet in July 2006, promoted to executive Finance Director on the public company board.

KPMG US

Associate Director

KPMG US

LinkedIn
1996-8 - 2004-3 · 7 yrs 8 mos

Sydney and London

• Final transaction was initiating and managing the acquisition of Centrebet on behalf of SportOdds, owned by the Kafataris family, from Jupiters Limited, in tandem with the merger of Jupiters with TABCORP Holdings Limited. • Specialised in the technology, media and entertainment sectors, including initiating and taking ownership of the Australian business plan for KPMG Corporate Finance. • Secondment to the KPMG London office from April 2000 to May 2002. • Gained experience in logistics and value-add fulfilment services whilst on secondment to a technology client. • Commenced in the Valuations team.

KPMG Advisory

Audit

KPMG Advisory

1994-1 - 1996-8 · 2 yrs 8 mos

Sydney, Australia

Commenced employment with KPMG in the Audit and Advisory division after graduating from university. My experience included assisting and supervisory roles on large audits and due diligence projects, specialising in financial services, treasury operations and media.

Education

Stanford University Graduate School of Business

Stanford University Graduate School of Business

LinkedIn
2012 - 2012
Chartered Accountants Australia and New Zealand

Chartered Accountants Australia and New Zealand

LinkedIn
1995 - 1996 · 1 yr
FINSIA

FINSIA

LinkedIn
1994 - 1996 · 2 yrs
University of Wollongong

University of Wollongong

LinkedIn

Accountancy and Economics

1990 - 1993 · 3 yrs

Michael McRitchie's Contact Information

Email

******@***.com

Phone

(**) *** ****

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