Michael L. Meyers

Directed process improvement initiatives and managed cross-functional projects to drive increased revenue, improve staff efficiency, and enhance the overall customer experience. Standardized training programs to build high-performing teams committed to service excellence. Oversee the operations of 14 retail locations throughout Florida, supervising a workforce of 90 employees and 14 managers. Coordinated grassroots marketing campaigns, strengthened relationships within the community, and ensured regulatory compliance. Led recruitment, training, and staff development efforts to support organizational objectives and foster professional growth among team members.

Managed Palm Beach Outlets Food Court with four brands (Burger King, Sbarro, Moe’s, Caribou Coffee) and Flager College food outlets, handling $12M in annual sales. Oversaw 145 staff, 15 shift leaders, and 13 managers. Saved $100K in raw materials by optimizing schedules. Increased guest satisfaction by 25% (2018/20). Collaborated with New England Development Company on marketing and brand awareness, and with Flager College Board of Directors on catering, events, and student nutrition.

• Supervised the renovation of a high-end steakhouse in Lake Worth and managed the reopening of an upscale Italian restaurant in Delray Beach, with annual sales reaching $6.5 million.. Oversaw every aspect of construction, POS database management and training, menu development and design, web creation, handling controllables, equipment selection and layout, staff training, hiring, budgeting, inventory control, and state code compliance. Implemented progressive systems for training, staff development, and creative sales growth strategies for a team of 50. Honored with the prestigious Wine Spectator Award in 2019.

Took charge of an underperforming restaurant, turning negative EBITDA into positive cash flow and achieving a 20.5% sales growth while aligning overall costs—annual sales volume: $2.75 million. Executed a strategic plan to establish systems for training, development, and innovative sales building with a team of 50-60 staff and four managers. Developed and launched a local store marketing plan to build the brand's presence within the community.

• Responsible for overseeing the daily operations of the Stuart, Florida location. Improved operational efficiency while controlling costs and boosting profitability. Collaborated with team members to create, identify, and enhance the Perfect Guest Experience. Designed and executed a local store marketing strategy to strengthen the brand's presence in the community. Enhanced operating contributions by establishing and maintaining effective internal controls and systems.