Michael Gao

· Coordinated daily dispatch operations, ensuring efficient and timely delivery of goods. · Tracked and traced container shipments to monitor transit progress and address delays. · Managed customer communication by providing quotations, status updates, and necessary documentation, including Proof of Delivery and gate receipts. · Scheduled and confirmed warehouse appointments, optimizing load and unloading efficiency. · Handled rate inquiries and provided solutions to meet customer requirements and deadlines. · Maintained accurate records and supported the logistics team in achieving operational goals.

· Edited and customized videos for diverse countries and products, ensuring cultural and market relevance. · Produced various video types, including: 　　France Remix and Random Video Shoots: Adapted creative content for the French audience. 　　Real-Time Story/Plot Videos: Developed compelling narrative-driven video content. 　　UGC (User-Generated Content) Videos: Edited authentic, user-centered videos to enhance engagement. 　　UK Remix Video Shoots: Tailored videos for UK-specific audiences and trends. · Maintained a consistent workflow, meeting tight deadlines while preserving high production quality. · Collect and Analyze quantitative user growth data to improve marketing strategy and video content · Written English and Mandarin Articles and Scripts · Help Proof Read English and Mandarin Articles and Scripts · Portfolio available: https://drive.google.com/drive/folders/1145YNeDZgrDpZWMgWZAPn1nnH2sc5eN2?usp=sharing

· Manage and execute personalized social media strategies to align with the celebrity's brand and public image. · Create, schedule, and post engaging content across platforms, ensuring consistency in tone and aesthetics. · Collaborate with the live stream team to plan, coordinate, and assist during live events to maximize audience engagement. · Engage with followers by responding to comments and managing interactions to foster a strong online community. · Coordinate with the team on events, appearances, and campaigns, ensuring seamless integration across all platforms. · Handle inquiries, brand partnerships, and sponsorships, aligning opportunities with the celebrity's values. · Monitor trends and analytics to optimize content performance and engagement strategies. · Write and proofread English and Mandarin scripts and articles, ensuring linguistic accuracy and cultural relevance.