Michael Fourie, MA

Provided support and maintenance for all of the JP Morgan buildings and data centres across London. Planned and prioritised tasks and equipment changes for projects obtaining approval with senior management within a strict change control environment. Key responsibilities: Installed rack mount equipment into 19” cabinets (servers, networking devices, blade chassis) Hardware maintenance & support of Dell, HP, IBM servers & blade chassis, including dealing with vendors Decommissioned hardware and cabling following a predefined process, including updating records Patching across a structured cabling system using copper and fibre patch cords Setting up and configuring Remote Access Cards on servers (Dell DRACs, HP iLo & OA) Maintained documentation up to date, including TAMS records. Managed and resolved trouble incident tickets in a quick and efficient manner in a strict change control environment. Maintained intelligent patching database on Systimax system iPatch. Key Achievements: The prompt and smooth execution of multiple refresh projects & a Low Latency suite fit out, carried out across many of JP Morgan's campus's - Achieved by: Maintaining and supporting up to 3 large customer data centres, Multiple technology rooms A large variety of servers supported incl. Cisco, HP, Dell etc. Installations of Cisco switches and routers of all kinds Complete cabling and infrastructure of all devices, utilizing copper and fibre connections Maintaining and building the structured database, working with TAMS, and iPatch systems to name a few. Ensuring quality and sanity audits are performed on a regular occurrence.

Lead a small installation team, installed all the cabling for the loud speaker system, and the display information boards using FP200 fire resistant Flex cabling. Key responsibilities Ensure engineers duties were carried out safely. Ensure strict deadlines by National Rail were met. Lease with Network rail project management team. Key Achievements: Service delivery of a high standard - Prompt efficient service delivery Strict project timeframe and deadlines met on time. Sub-Contracting, Redstone /NTL/ Technical Resources - Various Short term cabling contracts 2007 - Jan 2010 Throughout this period I worked on many different sites throughout London, I dealt with all aspects of structured cabling and learnt a great deal about the understanding of copper and fibre infrastructure. I also completed many challenging tasks & was faced with many strict deadlines to complete works on sites that were due to go live. I faced many obstacles & was up for the challenge. Jobs ranged from installing copper & fibre backbone, cabinet layout, planning all data centre works & installing and testing new infrastructure harness (inter-cab) links. Key Achievements: Service delivery of a high standard - planning and implementing of new IT rooms on new and refurbished office floors space Managing project budgets & providing staff for smaller copper termination jobs

For two years I worked on various projects / contracts for Redstone and a few other cabling companies throughout London. It was in these two years I gained most of my knowledge and backround to structured cabling. I faced many challenges, worked on some very large projects & had to meet some strict deadlines. During this period I also did a big 'Price' job for myself through a limited company. This was by far the most challenging task I undertook in this period. I lead and managed the entire job, end-end installation and implementation of a 1500 Cat6 outlet infrastructure. I accomplished the job & was within budget and completed it by the required handover date. I achieved this by hiring 2 people to assist me, and managed them to focus on the job in a logical manner. Other than that job, I have learnt a great deal from working on many many different sites, and learning each job is entirely different, and procedure and installation methods change. I had to adapt and have acquired great skills moving forward.

Worked on various cabling projects around London and Europe. End to end infrastructure installation and implementation.

Managed and placed all categories of skilled and non skilled staff on various key contracts and other customer sites across KZN in South Africa.. Key responsibilities: Created and maintained records of customers' solutions and services, monthly invoicing Responsible and accountable for the smooth running of key contracts including a international company Palmer Rubber, Meet varying staff requirements and needs on a 24/7 basis. Resolved and discussed with customers and consultants answering requirements & implementing shift rota patterns Responsible for 2 site supervisors at any given time on a key contract, handling payroll & any HR issues. Key Achievements: Ensure the smooth running of major FTSE clients within a given area, Achieved by Professional customer liaison Timely service delivery Providing 24/7 support to Key contract clients, and maintaining an excellent customer relationship though honesty and punctuality. Delivering the appropriate staff for the job at all times. Keep JIT (Just in Time) facilities running without staff industrial action.