Michael Ferris

As the Central Regional Sales Manager, I oversee sales operations and drive revenue growth across the central region. My primary responsibilities include developing and executing strategic sales plans, managing a team of sales representatives, and fostering strong client relationships to achieve regional sales targets. I collaborate with cross-functional teams to align on company objectives, analyze market trends to identify opportunities, and ensure exceptional customer satisfaction. Additionally, I monitor performance metrics, provide coaching and training to my team, and report on regional sales outcomes to senior leadership.

Providing full customer support while exceeding sales goals and contributing to overall team KPIs. Areas of responsibility include Alliance Members (and HQ), Transmission Specialist Distributors, Transmission Rebuilders, Engine Rebuilders, Wholesale customers (specializing in bearing, engine, and transmission), ATSG, and other warehouse distribution customers. Known internally as the "Torque Converter Sales Person" as I led efforts in sales for new business segment for automotive aftermarket. - Lead quarterly rep meetings to review performance targets and align on customer expectations. - Worked internally with all departments to maximize efficiency and position customer expectations. - Generated new customer leads - continually led the company in new account setups year-over-year.

Channels of Responsibility: Warehouse Distributors, Heavy-Duty, Government, Heavy-Duty & Automotive Groups. Current customers support range from VIPAR & HDA to ISN and Factory Motor Parts. Over 200 different active accounts total. Creation of programs that properly function within channels, allow creative and attractive ways for customers to achieve positive margin enhancement, focused category growth, and year-over-year category development.

Area of responsibility is the Midwest and Canada (whole country). Manage all accounts in designated territory to exceed revenue goals set forth in forecast models. Concentrating on pull thru of product to installer level with customized full program approach (Information - Understanding - Creation of Need - Sale itself). Work with rep agencies to ensure consistent message driven to distribution. Been working on stabilization of distribution model to create harmony and flow of product into territory to maximize sales opportunities. Area of most concentration is automotive buying groups: Pronto, Federated, A.D.N., and Alliance.

Managed a portfolio of strategic accounts for MEDCO. Main account responsibilities: AutoZone, O’Reilly, Fisher/KOI, Fleetpride, VIPAR, A.D.N., Rush Truck and Advance Auto Parts/CARQUEST. Also handled sales responsibilities in Wholesale Distribution (WD), Industrial, Fleet, and Marine segments.

Managed a portfolio of 30 accounts which generated $30 Million in revenue per year. Main account responsibilities: NAPA/Balkamp, Myers Tire Supply, O’Reilly, Goodyear, and Advance Auto Parts/CARQUEST.

Supported customers in basic fundamentals of everyday business needs focusing on sales of OTC/Robinair products thru their distribution channel.

National Support Specialist dedicated to the Eastern Half of the U.S. for CARQUEST Tools and Equipment. Handling training and support needs on daily basis.

Answered customer questions about products prices, availability, uses and credit terms. Determined the cost and pricing of proposals and bids. Delivered exceptional account service to strengthen customer loyalty.

It's an ongoing, time allowing degree