michael duck

* Served as program manager for concurrent projects of up to 150 employees. Developed proprietary programs for major corporations while coordinating schedules, finances, and teams. Additionally, tracked budgets/timelines and prepared technical documentation. * Managed simultaneous monetary conversion and infrastructure integration projects which included acting as a bridge between executives and lower-level employees * Planned timelines, finances and team assignments for multi-million dollar project * Led project that was severely behind schedule. Within 2 months, project was back on schedule and under budget by 5% * Trained 50 clients and employees in Primavera project management scheduling tool

* Reporting directly to the VP of Global Professional Services, acquired extensive knowledge of complex implementations and developed subject matter expertise in client requirements. * Responsible for up to 75% of overall services revenue in a quarter and assisted with achieving 20% over semi-annual projected revenue forecast * Led simultaneous projects to achieve on-time and on-budget solutions * Facilitate discussions with clients in order to produce project estimation documents, project statements of work (SOW) and/or project change orders * Develop and maintain detailed project plans for clients documenting all milestones and deliverables throughout the entire implementation from kick-off to go-live * Manage a team of implementation specialists and coordinate with client project managers in providing oversight to ensure all resources are meeting their project objectives and deliverables * Perform financial work-up’s on projects at regular intervals for budgetary status checks during implementation for clients