michael davidson

THRYV is softwear for small to medium sized businesses which allows text and email marketing, OLM, social media posts, estimates, invoices, website development and payments all from 1 platform.

Primary function was to contact and collect payments on past due accounts for YP advertising. Additional responsibilities included payment processing, setting payment arrangements, balance negotiations, and progress reporting to sales reps, sales managers and field collection managers. Common requirement was to work 30 to 50 accounts a day while updating balance/account progress in our reporting system; CSS (Common Suite of Systems). Skills in completing and submitting numerous request forms to Customer Service and Credit Verification Group were also job requirement

Primary function was to contact and collect payments on past due accounts for YP advertising. Additional responsibilities included payment processing, setting payment arrangements, balance negotiations, and progress reporting to sales reps, sales managers and field collection managers. Common requirement was to work 30 to 50 accounts a day while updating balance/account progress in our reporting system; CSS (Common Suite of Systems). Skills in completing and submitting numerous request forms to Customer Service and Credit Verification Group were also job requirement

Primary function was to contact and collect payments on past due accounts for YP advertising. Additional responsibilities included payment processing, setting payment arrangements, balance negotiations, and progress reporting to sales reps, sales managers and field collection managers. Common requirement was to work 30 to 50 accounts a day while updating balance/account progress in our reporting system; CSS (Common Suite of Systems). Skills in completing and submitting numerous request forms to Customer Service and Credit Verification Group were also job requirement

Responsible for handling advertising for local business in the print yellow pages as well as online. Met customers in person, reviewed their advertising programs and processed changes. Was given canvass sales objectives with expectations of hitting or surpassing those goals. I achieved those objectives in 4 of the 6 canvasses, with a career high 228% sales increase to objective in October of 2001.

Was hired to develop, implement a oversee programs within Brandywine Elementary School grades 3rd through 6th that create a sense of security and safety for the student body. These programs included special in school activities that promoted positive peer interaction, student proactive interventions, parent/teacher interventions and an in school suspension program. Due to proactive measures, early issue detection and an effective In School Suspension Program, we were able to curb problematic and disruptive student behaviors. We reduced the after school detention rate by 75% in the first 12 months of the programs existence and had 0 expulsions during that time frame.

Support Digital Region Sales in New Brunswick, NJ and Pittsburgh PA Member of the Field Service Team. Primary responsibility is to support sales team in daily operations of a billion dollar advertising consulting firm which sells print, digital and direct mail advertising. Responsibilities included customer complaint follow up and resolution, balance settlement negotiation, billing research and interpretation, account retention, payment processing, delinquent accounts management, company representative during legal proceedings, system input error (query) resolution and customer satisfaction. Working in a variety of different computing systems simultaneously is a mandatory requirement. Systems used on a daily basis are Sales Force, Outlook, CSS (Common Suite of Systems), CCAP (payment system), Explorer, YP.COM, Google, and adsoluitions.com. Also, I am versed in Microsoft Excel, Word, PowerPoint and efficient in producing spread sheets/documents for reporting or communication purposes