michael coyne
vice president, claims regulatory and tpa operations
About
Vice President, Claims Regulatory & TPA Operations at Zurich Insurance
united states
schaumburg
insurance
insurance, general insurance, property and casualty insurance, claim, risk assessment, commercial insurance, claims management, risk management, claims handling, auditing, legal liability, leadership, workers compensation, reinsurance, underwriting, customer service, financial risk, process improvement, enterprise risk management, training, quality assurance, commercial lines, internal audit, internal controls, negotiation, fraud, employee benefits
Experience
director, claims regulatory operations
zurich insurance company ltd
claims supervisor
farmers insurance
Managed team of claims handlers, responsible for technical outcome and customer service delivery, as well as hiring, training and development of staff.
avp, audit manager
zurich insurance company ltd
Global Claims Center of Expertise (CoE) for Group Audit, leading global audits and audit teams of up to 20 auditors. Managed local operational audit projects in General Insurance, primarily of the Claims organization.
claims qa manager and consultant
farmers insurance
Managed team of QA auditors, assessing technical, compliance, and leakage aspects of claims handling for claims organization. Also manged special projects, creating real indemnity savings, and conducted national training of claims organization.
vice president, claims regulatory and tpa operations
zurich insurance company ltd
Education
elk grove hs
southern illinois university
southern illinois university, carbondale
southern illinois university, carbondale
business management
Activities and Societies: American Marketing Association; Society for the Advancement of Management
michael coyne's Contact Information
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