michael charrey

Country

united states

City

seattle

Industry

consumer electronics

Skill

sales, retail, visual merchandising, merchandising, profit, store management, sales management, loss prevention, inventory management, retail sales, microsoft office, customer satisfaction, long term business relationships, staff development, wireless

Experience

store manager

gowireless, inc.

2011-9 - 2013-12 · 2 yrs 4 mos

Supervised a team of Account Managers responsible for the retention and growth of Verizon's revenue and customer base. As manager, motivated and drove the store staff in meeting strategic business initiatives that included achieving sales objectives and improving customer service.

sales representative

t-mobile

2009-9 - 2011-8 · 2 yrs

Responsible for maintaining sales metrics and growing the customer base while ensuring churn is low. Provided a world class customer experience while asking for referrals.

server

buffalo wild wings

2008-1 - 2009-6 · 1 yr 6 mos

Provided a positive and fun experience for each and every customer through connection and building relationships.

wireless consultant

at&t

2014-1 - 2015-3 · 1 yr 3 mos

Created Relationships with customers to build plans and recommend At&t products and services. My Time spent with AT&T I focused on peer to peer coaching, and management development. My Subject Matter Expert roles were insurance, accessories, and tablets. Smaller daily tasks like opening/closing paperwork, cash handling, working with a POS system.