michael borgatti

* Perform general diagnostics/troubleshooting including: program installs, virus remediation, data backup/recovery, network reformats, and hardware repair. * Interacting with customers throughout the remediation process including: answering telephones, assisting customers, processing customer service orders, and maintaining inventory records of computers.

* Responsible for upgrades, maintenance, and troubleshooting of missile test system. * Conducted trade studies to evaluate different database designs for test software. * Built hardware test bed to develop software for new test console. * Tested RF measurements on console to diagnose broken switches. * Designed and implemented new computer system to replace obsolete hardware.

* Created system requirements documents, test plans, test procedures, wiring diagrams, and block diagrams. * Updated drawings for engineering change orders. * Constructed test setups in order to verify system requirements. * Led task-oriented group meetings. * Implemented a group policy in order to conform to new government regulations. * Created and maintained DOORS and CORE databases to provide project tractability. * Performed research for R/D programs. * Conducted trade studies to evaluate different system designs.

* Worked with the network engineer on upgrades, maintenance, and testing including: work on the TVRO station, fiber baseband transportation system, earth station, analog headend, digital headend, fiber optic distribution network, RF distribution network, multi-application server, and router cabinets. * Calculated power usage and demand of primary customers for billing purposes. * Created program using MATLAB in order to simplify billing calculations.

Breakthrough performance.Game-changing innovations. Unwavering sense of purpose. Headquartered in Bethesda, Maryland, Lockheed Martin is a global security and aerospace company that employs approximately 98,000 people worldwide and is principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services.