Mohammad Fadzlan

As a Deposit Relationship Manager at Affin Bank, building strong relationships with clients should be a top priority. It's important to understand their financial needs and offer them personalized solutions.

• Achieve PFC ASB Financing, Smart Money, Education Financing, Personal • Financing, ASNB Variables, Bancassurance & Banca Takaful, Credit Card targets as • assigned. • Achieve branch business referral target as assigned. • Execute sales plan and strategies to achieve the targets assigned. • Scrutinize customers and applications to prevent fraud and losses. • Processing and submission of new loan applications to Consumer Credit Department • (CCD). • Follow up with CCD for approval, acceptance and disbursement process. • Consumer Operation Department (COD) for after sales services and credit related • matters. • Identify potential customers to cross sell the Bank’s products and services. • Ensure compliance with statutory and regulatory requirements such as FSA, iFSA, PDPA, AMLA, PCT, FEA, FATCA, CRS etc.

• Achieved branch deposits/ bancassurance/ takaful/ growth targets as assigned. • Achieved branch business referral target as assigned. • Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation. • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings. • Implement actions to achieve the target set to the branch. • Scrutinize customers and applications to prevent fraud and losses. • Liaison and referral officer for new business to all sales and business hubs • Identify potential customers and referrals to cross sell the bank's products and services. • Ensure compliance with statutory and regulatory requirements such as FSA , iFSA, PDPA, AMLA, PCT, FEA, FATCA, CRS etc.. • Provide exceptional customer services • Manage customer enquiries and complaints. • Provide training and briefing on products in Branch Manager's absence. • To lead the branch in promotional activities and campaigns for deposits, bancassurance, Takaful and lead generations in Branch Manager's absence. • To manage and undertake ad-hoc assignments by management from time to time. • Social commitment activities involvements (CSR).

• To find a potential customer and offers money management advice and business. • Offered competitive commercial banking solutions and retail financing options. • Worked with clients to develop financial planning strategies and solutions through evaluation of finances. • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth. • Worked with clients and finance companies to find optimal solutions for financing. • Worked with clients to provide competitive commercial banking solutions and retail financing plans.

• Perform and processing a remittance and currency exchange for customer. • Ensure compliance with statutory and regulatory requirements such as AMLA, and BAFIA. • Conducted on operation in handling cash for teller daily usage. • Prepare and reported a report for daily sales and monthly sales. • Checking and auditing a compliance report to meet a SOP and auditing need. • To make sure all cancellation and refund are filed and record accordingly • Promoted products or services to each customer to consistently achieve sales targets.