Mercy Sharon

Product Associate @ Gebeya Inc.

About

I'm a Product Associate at Gebeya, working at the intersection of product, marketing, and quality to build digital tools that solve real problems for real people. What drives me is simple: I want to build things that actually work for the people using them. Not just functional but thoughtful, efficient, and impactful. 🚀 Something exciting is coming: I'm currently part of the team developing Jenga Version 2; a next-generation AI-powered CRM recruitment prototype. It is a reimagination of what a CRM recruitment tool can be. Jenga V2 is an AI-powered recruitment CRM prototype built to completely transform the way businesses find, engage, and retain top talent. In a world where recruiters are buried in manual processes, disconnected tools, and endless back-and-forth it cuts through the noise. Smarter pipelines. Faster decisions. Better hires. We are building a product that doesn't just support recruiters, it empowers them. From intelligent candidate tracking to automated engagement workflows, it is designed to give recruitment teams across Africa and beyond a competitive edge they've never had before. This is the kind of tool that changes how industries operate. And we're building it right now. Watch this space; the future of recruitment is closer than you think. 🌍 We are building something bold, and I'm proud to be part of the team bringing it to life. Soon to be released "Stay tuned" 🛠️ My Toolkit: -Marketing Automation - Zoho CRM, email campaigns, lead nurturing & campaign analytics -Quality Assurance - Product testing, UAT, bug tracking & process improvement -Account Strategy & Growth - Lead generation, client management & value delivery -AI & Automation - Workflow automation using N8n & Antigravity, with a growing foundation in AI -Technical Tools - Zoho · N8n · Antigravity A growing foundation in AI, currently enrolled in AI School to deepen my expertise in automation and intelligent systems

Country

Kenya

City

Nairobi County

Industry

Computer Software

Skill

Account strategy, Product quality and assuarance, Marketing Automation, Product Development, Product Management, Market Research, Quality Assuarance, Customer Relationship Management (CRM), n8n, Artificial Intelligence (AI), Financial Analysis, Account Reconciliation, Financial Accounting, QuickBooks, data analysis , Microsoft Excel, User Interface Design, Mobile Interface Design, User Experience Design (UED), Wireframing

Experience

Product Associate

Gebeya Inc.

2026-3 - Present · 7 mos

Nairobi County, Kenya

Working across the full product journey from growth and marketing to quality and delivery on Jenga; Gebeya's AI-powered CRM tool built to automate and streamline customer relationship management. -Lead Generation & Account Strategy Kicked off my product journey by owning the top of the funnel, identifying and qualifying potential leads, nurturing relationships, and succesfully converting them into active accounts. Transitioned into managing client accounts directly, ensuring they derived consistent value from the product while contributing to company revenue growth. Marketing Automation Executed email marketing campaigns using Zoho Marketing Automations, cutting campaign setup time by 50%. Monitored and analyzed key campaign metrics including open rates, click-through rates, and bounce rates to continuously optimize campaign performance and audience engagement. Quality Assurance Currently leading QA efforts on the Jenga CRM product, responsible for structured bug tracking and reporting, user acceptance testing (UAT), product testing across features, and driving process improvement initiatives to ensure every release meets quality standards before it reaches users. Tools & Technologies Zoho Marketing Automations · Antigravity · N8n ·

Product Management Intern

Gebeya Inc.

2026-2 - 2026-2 · 1 mo

Nairobi, Kenya

Got hands-on experience across growth and marketing functions on Jenga, Gebeya's AI-powered CRM tool. -Researched and generated potential leads, nurturing them through the pipeline and successfully converting them into active accounts. -Executed email marketing campaigns using Zoho Marketing Automations, reducing campaign setup time by 50%. -Tracked and analyzed campaign performance metrics ; including open rates, click-through rates, and bounce rates to optimize audience engagement and campaign effectiveness. -Got foundational exposure to account strategy, laying the groundwork for managing client relationships and delivering value at the account level.

Finance and accounting volunteer

Cup Of Uji

2025-7 - 2025-8 · 2 mos

Performing regular reconciliations of digital mobile wallet accounts (e.g., M-Pesa, Airtel Money) to ensure accuracy and completeness of transactions. Conducting monthly reconciliations in QuickBooks to maintain accurate financial records and support timely reporting. Participating in budgeting and forecasting discussions by providing data support and analysis. Supporting various organizational activities by collaborating with different teams to enhance operational efficiency and community impact.