Mercy Namukoko

Mercy Namukoko

Committee Member @ The Zambia Institute of Human Resource Management (ZIHRM)

About

Fellow-ZIHRM| MIODz| MAHRM| BSc Fin & Acc| ZCAS ResearcherAn Executive Leader who KNOWS the way, GOES the way and SHOWS the way.I help Organizations build high-performing, people first cultures by aligning HR Strategy with business goals.Strategic and dynamic human resources professional leader with extensive 13 years experience, who is passionate about assisting organizations in acquiring, developing, and retaining quality talent. Expert in talent management, policy development, industrial resolutions, Labour Unions, performance management and all employee relations. Skilled at pitching people strategic solutions to the Board and working with senior management teams to build positive cultures that boost morale and productivity. Possesses strong interpersonal skills with experience across diverse sectors, including Mining, Financial sector, Automotive, and Oil Marketing. Specialized in effectively contributing to the organization's goals while maintaining a high level of employee engagement.https://www.credly.com/users/mercy-namukoko

Country

Zambia

City

Lusaka

Industry

Mining & Metals

Skill

Brand Development, Corporate Governance, Business Development, Business Strategy, Balanced Scorecard, Cultural Transformation, Organizational Design, Executive Leadership, Compensation & Benefits, Workers Compensation, Emotional Intelligence, HR Metrics, Performance Appraisal, Performance Improvement, HR Strategy, HR Consulting, Global Talent Acquisition, Employee Benefits Design, Customer Service Representatives, Retail

Experience

The Zambia Institute of Human Resource Management (ZIHRM)

Committee Member

The Zambia Institute of Human Resource Management (ZIHRM)

LinkedIn
2025-11 - Present · 11 mos

Lusaka

The Business Development Committee plays a critical role in shaping the Institute’s future, from creating public awareness and elevating the ZIHRM brand, to recommending strategies that grow our membership, strengthen our financial sustainability, and identify viable investment opportunities that advance the Institute’s mandate.

Kariba Minerals

Head of Human Resources

Kariba Minerals

LinkedIn
2025-8 - Present · 1 yr 2 mos

Lusaka

Heading the HR department. Leading the development and execution of human resource strategies that align with the organization's goals, overseeing talent management, employee relations, compliance, and organizational development.

NATSAVE

Manager- Employee and Industrial Relations

NATSAVE

LinkedIn
2024-9 - 2025-8 · 1 yr

Lusaka, Lusaka Province, Zambia

Manage and oversee the bank’s industrial and employee relations strategies and initiatives. Ensuring the development and maintenance of positive labour relations and a productive work environment.

Southern Cross Motors LTD

Head of Human Resources

Southern Cross Motors LTD

LinkedIn
2019-10 - 2024-4 · 4 yrs 7 mos

Lusaka

Management of human resources functions, labour laws and industrial relations. Developing and implementing the entire human resources policies and conditions of service in line with the employment law.

Samfuel Ltd.

Human Resources and Administration Manager

Samfuel Ltd.

LinkedIn
2014-1 - 2019-3 · 5 yrs 3 mos

Ndola

Headed the entire Human resources and Administration department

Samfuel Ltd.

Assistant Accountant

Samfuel Ltd.

LinkedIn
2010-5 - 2013-12 · 3 yrs 8 mos

Ndola

Assisted the administration, accounts, logistics, operations and management in various portfolios.

Standard Chartered

Customer Service Officer

Standard Chartered

LinkedIn
2009-8 - 2010-5 · 10 mos

Ndola, Zambia

Education

Unicaf University

Unicaf University

LinkedIn

Human Resources Management

2020 - 2020

Mercy Namukoko's Contact Information

Email

******@***.com

Phone

(**) *** ****

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