mercedes stolcis

scrum master

About

-Client focused project management -Advertising Traffic Systems and Training -Indepth experience migrating traffic systems with Broadcast & Cable Automation vendors -Experience with Microstrategy reporting products -Program Development of Advanced Advertising -Team Management -Drive to integrate my experience with new technology driven advertising systems -Ambition to master Inventory Managment- An industry issue that torments me like a process dream in a hampster wheel -Desire to have the ability to take credit for the ad that I see on TV, my tablet and my phone- all at the same time. Specialties: 19 years experience in Broadcast and Cable Advertising & Network Traffic Management Skilled Interdepartmental Referee Expert Client to Vendor(s) Conduit Network Launch Software Beta Test Traffic<>Automation Integration Highly Organized

Country

united states

City

denver

Industry

telecommunications

Skill

system integration, business analysis, cross functional team leadership, interdepartmental liaison, product development, training and development, integration, television, broadcast, team management, advertising, crm, project management, vod, testing, training, product management, employee training, digital media, broadcast television, business development, iptv, networking, strategic partnerships, telecommunications, customer satisfaction, customer relations

Experience

scrum master

charter communications

2018-11 - Present · 7 yrs 11 mos

intern

intro television

1993-1 - 1994-1 · 1 yr 1 mo

enterprise service manager

imagine communications

2011-5 - 2016-4 · 5 yrs

* Manage software and hardware projects for Broadcast and Cable clients resulting in 25 contract renewals * Coordinate client facing meetings for project or daily status; providing status on 10-20 projects at any time * Weekly creation/management of Client SOWs – verifying that all tasks are completed as projected. * Field client issue calls and delegating issues to Tiered Support and Development teams. * Managed Vendor to Vendor integrations with successful deployment of four major integrated products in Client’s production environment.

traffic manager and product developer for vdsl

qwest communications

2000-2 - 2002-2 · 2 yrs 1 mo

Launched advertising on Qwest then VDSL product. Developed preliminary stage of targeted advertising on the VDSL Interactive User Guide.

traffic supervisor

tci at&t media center

1995-3 - 2000-2 · 5 yrs

* Supervised a department of 12 traffic coordinators * Managed interdepartmental issues relating to vendors and clients * Helped launch traffic services on four different cable networks within three years * Provided exceptional customer services to facility clients such as InDemand PPV & PrimeStar

software trainer

opentv

2002-1 - 2003-1 · 1 yr 1 mo

* Created software training guide and provided customized software & business plans to achieve client’s goals * Managed client requests for software customization, testing and final installation * Trained new customers on ACTV Advertising Traffic product and provided technical support

altitude sports traffic director

altitude

2004-5 - 2011-5 · 7 yrs 1 mo

* Helped launch Altitude Sports- RSN for the Nuggets and Avalanche- Business Sibling to Kroenke Sports * Developed Traffic and Operational processes for Ad Sales, Programming and Production * Retuned and refined my skills, now Advanced skills of working with a Television Ad Sales Department and an Operations Department * Learned from many mistakes- i.e.- what I shouldn't email to others. And how best to deliver a multi-department message of process change