melvin terry

technician support analyst ii

About

Specialties: A+ Certified Technician

Country

united states

City

fort worth

Industry

information technology and services

Skill

technical support, microsoft exchange, vpn, comptia, mobile devices, active directory, windows 7, windows xp, troubleshooting, computer hardware, help desk support, dhcp, laptops, software installation, citrix, hardware, operating systems, printers, comsec, tcp/ip, switches, windows, a certified, routers, dns, lotus notes, windows server, networking, pos, management, team leadership, time management, organizational effectiveness, organizational leadership, analysis

Experience

migration technician

s&a computers

2006-4 - 2006-12 · 9 mos

software support analyst

dealertrack

2013-10 - 2014-4 · 7 mos

technical support analyst

compucom

2007-1 - 2012-9 · 5 yrs 9 mos

technical support specialist

ocs

2005-8 - 2006-3 · 8 mos

multichannel transmission systems operator and maintainer

us army

1997-6 - 2003-12 · 6 yrs 7 mos

* Operated and maintained radio communications sets using COMSEC and TRANSEC security. Experienced with line-of-sight, tropospheric scatter and satellite systems to include: * Harris Falcon II sets * AN/PSC-5 SPITFIRE * SINCGARS

technical support analyst 2

ncr corporation

2012-9 - 2013-10 · 1 yr 2 mos

technician support analyst ii

ncr corporation

2014-6 - Present · 12 yrs 3 mos

NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.Website: www.ncr.comTwitter: @NCRCorporationFacebook: www.facebook.com/ncrcorpLinkedIn: www.linkedin.com/company/ncr-corporationYouTube: www.youtube.com/user/ncrcorporation