Mellissa McIlroy
Chief Operating Officer @ Virtual Assist
About
⭐️ City of Casey Citizen of the Year 2019. I’m the Chief Operating Officer at Virtual Assist, an industry-leading talent placement agency, where I oversee global recruitment operations, talent experience, onboarding, and delivery systems. Over the past decade, I’ve built and led multiple organizations and businesses, including managing teams of 400+ volunteers across large-scale initiatives. My strength is turning vision into clear systems, building healthy culture, and helping people perform at their best. I’m deeply passionate about leadership, communication, and team building, especially in remote, global environments. I believe strong operations create freedom, clarity, and long-term success for both talent and founders. At Virtual Assist, my focus is simple: build elite teams, protect culture, and create an exceptional experience for everyone involved.
Australia
Melbourne
Civic & Social Organization
Service Delivery, Organizational Culture, Operations Management, Recruiting, Human Resources (HR), Leadership Development, Management, Team Building, Communication
Experience

Chief Operating Officer
As the COO of Virtual Assist my key responsibilities are 👇 • Oversee global talent operations and day-to-day delivery • Maintain and continuously improve talent quality standards • Lead onboarding systems for talent and internal teams • Own and protect company culture across a distributed workforce • Ensure an exceptional talent experience from recruitment through placement • Build, refine, and enforce SOPs and operational systems • Support founders and internal leaders with execution and alignment • Identify gaps, risks, and inefficiencies and solve them proactively

Community Connector
Korus Connect
Westfield Fountain Gate

Event/Volunteer Coordinator
CHIPS Inc
Berwick Melbourne Vic
Mellissa McIlroy's Contact Information
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