melleney lim

* Working in a small team of four, showing good teamwork as well as having to quickly adapt to an industry that was unfamiliar to me. * Demonstrated critical thinking skills to identify the client’s underlying problem and coming up with hypothesised solutions to guide research. * Established people-skills through weekly client meetings and regular contact with client.

* Worked in the Strategy & Planning Department dealing mainly with research & data analysis. * Effective time management skills, having to jungle multiple tasks at once and learning to prioritise as well as use time productively. * Developed critical and creative thinking skills in two ways: 1) Using data available to create a narrative for advertising initiatives 2) Analysing the effectiveness of the client’s use of social media to build branding.

* Established working relationships with clients both over the phone and in person, demonstrating excellent telephone manner as well as customer service qualities. * Exceptional organisational skills in scheduling and keeping track of appointments as well as document-handling. * Managed crisis communications and learning to rebuild client confidence.

* Coordinating a project with multiple business segments, demonstrating strong management, organization, prioritisation and multitasking abilities. * Excellent communication skills developed through regular liaison with both internal as well as external parties and clients.