melissa logue

Consultant to Mayo Clinic throughout a multi-hospital and multi-region implementation of an integrated EHR system, known as the Plummer Project.

* Managed implementations of an integrated Talent Management suite for organizations in various industries throughout all project phases, including Discovery, Build, Testing, and Launch * Held discovery meetings with new clients to identify business needs - Configured software processes, forms, and workflows to support current state, and worked with clients to make adjustments based on industry best practices to improve workflows and user experience * Consultant to existing customers to optimize use of the system and implement new functionality

* Promoted sales of memberships, completed and managed new member contracts, promoted membership renewals * Created and managed work schedule for all front desk employees, developed and maintained front desk procedures and organization strategies, trained new employees and supervised performance and progress * Created and monitored bi-weekly payroll reports for accuracy * Promoted sales of memberships and completed new member contracts * Resolved any member conflicts, monitored complaints, answered membership and service inquiries, fulfilled any needs of clients * Operated fitness cafe and retail point of sale, promoted sales of retail products, completed daily register close-out

* Promoted membership sales and managed membership contracts * Conducted health screenings on hospital employees, including but not limited to recording height, weight, body mass index, blood pressure and vital lab work numbers and determining health risk categories based on these numbers * Monitored front desk * Constructed educational presentations on specific community health issues * Wrote updates for social media outlets

* Conducted hospital tours, attended team meetings and hospital board meetings, recorded meeting minutes * Produced informative articles about Foundation news and events * Managed and implemented National Miracle Jeans Day fundraiser on the local level * Composed articles and updates for social media outlets, Foundation publications, and hospital newsletters * Wrote thank you letters and donation requests to former and potential donors * Conducted educational presentations about the Children’s Miracle Network and its mission * Raised community awareness about childhood illnesses, injuries, and health concerns * Worked directly with other interns, employees, and volunteers to plan and promote fundraising events