Melissa Bronzite

Responsible for project managing all accounts with detailed knowledge to ensure any issues or risk is resolved, liaising with various internal departments to ensure an excellent customer experience. As the market leader in global media intelligence we connect brand owners and organisations to critical information and insights to help them control and manage their reputation across all media platforms. In today’s fast-paced media landscape our unique blend of smart technology and bright analysts give our clients a clear competitive advantage.

Xace provide payment accounts for UK & EU Online Gaming Casinos, Sportsbooks, Competitions, Lotteries and Raffles. Xace accounts were developed for the cutting edge world of new technology, making payments simple, yet full of business friendly features. We have speedy and hassle-free online onboarding, quick processing of payments including sending money internationally and developer-friendly api’s. The easy to navigate Xace platform is currently used by businesses across Europe, with the enhanced feature of having virtual debit cards in the name of the company.

I was a Customer Success Director at Acoustic, managing clients not only through the pandemic but also during the divestiture of the Marketing Solutions business from IBM to Acoustic. I worked closely with enterprise clients and partners across the EMEA region and was responsible for helping each organisation drive value and success from their solution. I also identified ways in which Acoustic’s solutions could support them in delivering greater value to their end clients and strengthening their own business performance.

Watson Marketing Watson Customer Engagement portfolio, combines Watson cognitive capabilities with deep expertise in marketing, commerce and supply chain to create an end-to-end digital experience for businesses across industries and size. While every consumer is different, they all have one thing in common- they are interacting with brands across multiple channels. With these new cognitive capabilities, we give marketers the audience insights they need to strengthen customer engagement and deliver better performing campaigns 2017 - IBM 100 Percent Club Award 2017- Achieved 144% of Annual Sales Quota 2018 - Achieved 126% of Annual Sales Quota 2019 - Achieved 131% of Annual Sales Quota Measured by renewal, customer satisfaction and expansion, I’m responsible for ensuring enterprise customers are successful with IBM Analytics SaaS products, understanding their business case and expected outcomes. I am an advocate/extended member of the customer team within IBM, creating a plan to ensure success. I support my clients throughout the entire lifecycle from provisioning, creative problem resolution, education on products/events, contract negotiation and encouraging/suggesting other value adding products/services.

ChannelAdvisor is the global leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more. Through automation, analytics and optimisation, ChannelAdvisor customers can leverage a single inventory feed to more efficiently list and advertise products online, and connect with shoppers to increase sales. Billions of pounds n merchandise value are driven through ChannelAdvisor’s platform every year, and thousands of customers use ChannelAdvisor’s solutions to help grow their businesses

Groupon UK & IE is the leading collective-buying platform in the world. It targets the leisure and lifestyle markets, offering great deals to internet users as well as guaranteeing new customers to our partner businesses through online marketing. The acquisition of business partners is our key to success and we are always increasing deals with the best restaurants, spa treatments and gyms in UK. This new company is a result of the merge of the two main leading collective-buying businesses: Groupon in the U.S. and MyCityDeal in the UK and Europe. This partnership creates an increasing range of deals and allows us to stay close and reward loyalty with our existing customers. With a strong management team of industry experts, backed by world-class investors, we are creating a highly successful and unique organization. Specialties Internet, Marketing, Advertising, Promotion, Community, Social Media, Loyalty

reed.co.uk is the UK’s leading online recruitment service allowing jobseekers to search over 110,000 jobs from more than 9,000 recruiters across 42 industry sectors. Registered jobseekers can receive email job alerts, save searches and make their details available to a range of recruiters. Recruiters can benefit from reed.co.uk’s range of innovative online recruitment solutions, including: online job posting and applicant management ; CV Search; targeted branding and email services. Traffic figures for reed.co.uk (January 2010): * Unique Users/Browsers: 3,060,831 * Online Job Applications: 1,683,008 Check out our audience for yourself at: https://www.reed.co.uk/recruiter/ourAudience.aspx With over 13 years' online recruitment experience, we know how to target the right candidates