Minjeong H.
Planning Analyst @ Coupang
About
Demand Planner | Supply Chain Expert | Cross-Functional Collaborator Results-driven Demand Planner with over 8 years of experience in supply chain operations, forecasting, and logistics management within global e-commerce and consumer goods companies. Expertise in improving forecast accuracy, reducing scrap costs, and optimizing inventory management through data-driven insights and automation tools. Fluent in English and Korean, with a proven ability to collaborate with diverse, multinational teams and manage high-pressure projects.
United States
Anaheim
Internet
demand planning, Forecasting, S&OP, Inventory Management, Data Analysis, Excel(Advanced), SQL, SAP, Tableau, Logistics, Communication, 공급망 관리, 창고관리, Teaching, English, Teamwork
Experience

Planning Analyst
Seoul, South Korea
* Cut scrap cost by 20% in 2024 by developing and managing a new forecast reporting process that improved visibility into excess inventory risks. - Project: Saved 31B KRW(=$24M) by automating scrap cost projection tools, driving an 18.8% reduction in overall scrap expenses. * Contributed forecasting logic enhancement as part of a machine learning project that validated model effectiveness across seasonal and promotional demand. * Simulated warehouse transitions and implemented manual forecast overrides to ensure seamless inventory flow during major fulfillment center shifts, minimizing disruption to ongoing operations. * Monitored and adjusted demand forecasts against real-time sales data, helping maintain optimal inventory levels and reduce both stockouts and overstock. - Project: Maintained 98% in-stock availability for Essential SKUs during high-demand months, supporting business continuity - Project: Improved CRM promotion forecast accuracy 35% WMAPE(Baseline) to 30% WMAPE in Q3-Q4 2022 through target adjustments and model tuning.

Customer Supply Chain Analyst APAC
Seoul, South Korea
* Improved cross-border logistics efficiency by streamlining product replenishment from U.S to APAC markets, reducing delivery delays and minimizing stock imbalances. - Project: Increased shipping MOQ with distributors in Q4 2019, cutting the frequency of late shipments and optimizing container utilization - Project: Analyzed customer order patterns and lead times in Q3 2020 to build more responsive replenishment plans, contribution to improved service levels and lower inventory buffers. * Managed full purchase order lifecycle from initial buys to end-of-life times, including weekly order tracking and shipment reconciliation across APAC regions * Reduced potential scrap cost by aligning write-off simulations with project timelines, allowing more strategic disposal decisions and tighter inventory control. * Collaborated with APAC distributors and cross-functions teams to resolve supply issues and ensure timely replenishment based on market-specific needs.
Logistics Assistant
Gangnam District, Seoul, South Korea
* Reduced Days of Coverage (DOC) by 10% YOY through targeted inventory reviews and strategic stock adjustments for slow-moving SKUs, freeing up warehouse space and improving working capital. - Project: Developed ordering strategies based on MOQ, volume trends, and fulfillment center capabilities, leading to improved inventory turnover and reduced backorders. * Oversaw end-to-end logistics operations, including import/export coordination and domestic distributions, ensuring timely product flow across supply chain touchpoints. * Minimized product flow delays by aligning logistics activities with production schedules, proactively flagging potential bottlenecks to avoid fulfillment disruption. * Managed 3PL relationships and warehouse coordination, improving inbound/outbound visibility and reducing lead time variability across distribution channels. - Project: Automated inbound warehouse data transfer by integrating SAP with 3PL WMS, cutting manual entry time and reducing processing errors.

Client Liaison Officer
Incheon, South Korea
• Liaison for vice presidents of Asian Para Games Committee. • Interpreted both English and Korean for the vice presidents, officers and athletics. • Cooperated as a team as well as to work individually with cross-cultural experience
Education

국제물류학(International Logistic) , 경영학(Business administration)
Achievements 2015.3 Awarded the scholarship from the Bank (South Korea) 2014. 6 Awarded the Academic scholarship. 2013.12 Awarded the 1ST Academic scholarship in the department of international Logistic. 2013 .11 Won the Academic Seminar for presentation of SCM 2013 .01.07~09 Participated Hong Kong International Seminar as a scholarship 2012. 12 Awarded the Academic scholarship.
Minjeong H.'s Contact Information
Phone
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