Melina Gutierrez Trujillo, MPS

•Support the General Merchandise Manager in executing product rollouts, test initiatives, and the development of signage and operational processes for the soft goods and sunglasses categories. •Monitor supply chain activities to ensure timely and accurate delivery of products and programs to store locations. •Provide prompt and effective support to stores by resolving category-related inquiries via phone and email. •Maintain accurate pricing and product data within the Price Book system, ensuring data integrity and compliance. •Collaborate cross-functionally with merchandising, marketing, and operations teams to drive seamless execution of initiatives. •Partner with vendors to execute marketing plans across distribution channels and retail locations. •Lead ServiceNow operations to enhance communication between stores and category teams, accelerating issue resolution and improving execution consistency. •Develop and maintain the “On Ramp” guide, standardizing processes for resets, merchandising activities, and promotional execution. •Manage item lifecycle processes, including new item setup, pricing, and promotional configurations, while ensuring accurate internal documentation. •Facilitate cross-functional meetings with key stakeholders to gather updates, clarify requirements, and communicate execution strategies.

• Assisted the General Merchandise Hard Goods team with product rollouts, testing initiatives, and the development of signage and related processes for the hard goods categories. • Monitored and ensured timely delivery of products and programs through the supply chain to store locations. • Provided prompt and effective telephone and email support to address store-level inquiries and resolve category-related issues. • Accurately entered and maintained pricing and product information in the Price Book system. • Collaborated cross-functionally with various departments to ensure seamless execution of marketing and merchandising initiatives. • Partnered with vendors to implement marketing plans across distribution channels and retail stores. • Demonstrated and modeled behaviors aligned with the company’s mission, ensuring exceptional support for both guests and team members. • Ensured all tasks and initiatives complied with relevant rules, regulations, policies, and procedures.

•Utilized BLMS (Business License Management System) and Lawson software proficiently to streamline and enhance the licensing coordination processes, ensuring accuracy, compliance, and efficient management of licensing data. •Proficiently prepared and filed store license applications and renewals, conducting detailed gross receipts analysis to determine accurate renewal fees. •Executed a wide range of responsibilities encompassing payment processing, accounting tasks, and meticulous documentation of tax and license liabilities. •Collaborated seamlessly with third-party property tax providers to efficiently manage payment processes and maintain accurate journal entries. •Maintained unwavering commitment to regulatory compliance, consistently ensuring that all activities adhere strictly to established rules, regulations, policies, and procedures.

•Created and maintained SKUs using SharePoint and Island Pacific •Ordered and tracked vendor samples •Executed purchase orders (PO) by collaborating with vendors and buying team to ensure ongoing item maintenance such as price changes and updating information in SharePoint •Analyzed product values and became familiar with trends, brands, and appropriate seasonality for store assortments •Collaborated and worked closely with Marketing Team to provide product information and samples •Managed communication with vendors in a timely manner •Evaluated by week, the fastest and slowest weeks of supply (WOS) sales by department and/or class by using a Buyer Control File, Ladder Plan, and Unit Ladder Plan in SharePoint •Attended market weeks with Buyer and/or Divisional Merchandise Manager (DMM) to see current/future trends

• Photographed, retouched, and uploaded jewelry to Dropbox • Uploaded, managed, and prepared jewelry for online customers and marketplaces such as Walmart.com • Created, managed, and distributed Excel spreadsheets to prepare proposals with images and data for clients

• Executed purchase orders (PO) by collaborating with vendors and buying team to ensure ongoing item maintenance such as price changes and updating information • Managed communications with domestic and international vendors in a ​timely manner and helped in vendor meetings/negotiations to review consideration samples with Sr. Buyer for new trend and value opportunities • Responsible for all sample management including ordering samples to be delivered and moving samples internally and externally in the building through Sterling Mobile Software • Utilized Product Information Management (PIM), Oracle Sterling Silver, and MicroStrategy software’s to manage merchandise workflow and resolve any issues (i.e., from SKU creation to sending POs to vendors) • Aided the Senior Buyer, Associate Buyer, and Assistant Buyer on the upkeep of consideration samples and supported in decision-making • Assisted in product turn-ins for marketing and e-commerce team

• Assisted in the construction of merchandising and window displays • Acknowledged and interacted with customers to build relationships and guest loyalty • Performed register transactions quickly and efficiently • Located merchandise effectively and maintain organization

• Travelled with the ​boutique owner to AmericasMart Atlanta • Helped boutique owner with buying decisions • Restocked, arranged, and organized merchandise around the boutique • Performed register transactions and promoted customer loyalty by delivering friendly service and knowledge assistance

President - FUTURO (Professional Association for Latino College Students) of MTSU Chapter, 2018-2019.