Melano Hellwig

Technical Service & Field Support Manager @ Panasonic Heating & Cooling Solutions Europe

About

As a HVAC Technician and Technical Service and Field Support Manager,I ensure smooth operations, top service quality, and satisfied customers. With more than 20 years of experience in refrigeration and air conditioning technology, I lead a team that efficiently and sustainably solves technical challenges.My strengths:• Expertise in refrigeration and air conditioning technology• Leadership and optimization of service teams• Customer satisfaction through innovative solutions• Process optimization and sustainabilityI look forward to exciting connections and exchanges about technology, service, and innovation!• Heat Pump• Chiller• Cold Chain• Air Conditioning• Refrigeration Systems• Climate Control• Customer Service• Troubleshooting

Country

Germany

City

Neuwied

Industry

Electrical & Electronic Manufacturing

Skill

Refrigerant Engineering, Verantwortung, Schulung, Organisationsfähigkeiten, Audits, Abteilungsübergreifende Teamführung, Angebotsmanagement, Kundenerfahrung, Kundenbindung, Microsoft Office, Energiemanagement, Callcenter-Entwicklung, Kundenorientierte Dienstleistung, HLK, Mitarbeitertraining, Technische Anforderungen, Kundenzufriedenheit, Personalplanung, Leadership, Analytische Fähigkeiten