Melanie Alvarez

• Apply makeup for TV and award show appearances, ensuring flawless and camera-ready results. • Customize makeup applications to suit individual client needs and event requirements. • Utilize a deep knowledge of current trends and advanced makeup techniques. • Work with high-quality products to achieve professional results. • Collaborate with clients to understand their preferences and desired looks. • Maintain a clean and organized makeup kit, ensuring all tools and products are sanitized. • Keep up-to-date with the latest beauty trends and product innovations. • Provide skin care advice and pre-makeup preparation tips to clients. • Adapt makeup techniques for different lighting conditions and high-definition cameras. • Offer touch-up services during TV shoots and award show events as needed. • Manage time efficiently to handle multiple clients and meet tight deadlines. • Ensure all makeup applications enhance the client's features and complement their outfit. • Work closely with hair stylists and wardrobe teams to create cohesive looks. • Provide a high level of customer service and maintain a professional demeanor. • Attend rehearsals and live events to provide on-the-spot makeup adjustments and support.

•Provide personalized care and support to patients, guiding them through their medical journey from initial consultation to post-procedure follow-ups. •Conduct comprehensive patient assessments to understand individual needs, preferences, and medical histories. •Educate patients on treatment options, procedures, and expected outcomes, ensuring they are well-informed and confident in their healthcare decisions. •Develop and maintain strong relationships with patients, offering empathy and understanding to address their concerns and anxieties. •Coordinate with medical staff to create and implement customized care plans tailored to each patient's unique requirements. •Assist patients with appointment scheduling, ensuring timely and convenient access to medical services. •Act as a liaison between patients and healthcare providers, facilitating clear and effective communication. •Provide detailed explanations of pre- and post-operative care instructions, ensuring patients are prepared and supported throughout their treatment. •Monitor patient progress and follow up regularly to assess recovery and address any ongoing needs or issues. •Maintain accurate and confidential patient records, ensuring all interactions and care plans are documented according to HIPAA guidelines. •Support patients with insurance inquiries, verifying coverage and assisting with claims and payment processes. •Collaborate with multidisciplinary teams to ensure comprehensive and coordinated patient care. •Participate in patient education initiatives, workshops, and support groups to promote health and wellness. •Stay informed about the latest medical advancements and best practices to provide up-to-date information and advice to patients. •Advocate for patient needs within the healthcare system, ensuring they receive the highest standard of care and service.

•Greet and welcome patients upon arrival, providing a warm and professional first impression. •Assist patients with check-in and check-out procedures, ensuring a smooth and efficient process. •Coordinate and schedule patient appointments, consultations, and follow-up visits. •Manage patient flow and waiting room dynamics to minimize wait times and enhance patient experience. •Serve as a primary point of contact for patient inquiries, addressing concerns and providing information on procedures and services. •Facilitate communication between patients and medical staff, ensuring clear and accurate information exchange. •Provide detailed explanations of pre- and post-operative care instructions, ensuring patients are well-informed and prepared. •Maintain and update patient records with accuracy and confidentiality, adhering to HIPAA guidelines. •Assist with the preparation and organization of patient files, consent forms, and other necessary documentation. •Ensure a clean and welcoming environment in the reception and waiting areas. •Support patients with financial inquiries, including insurance verification and payment processing. •Coordinate with other departments to ensure seamless patient care and service delivery. •Follow up with patients post-procedure to check on their recovery and address any additional needs or concerns. •Collaborate with the marketing team to support patient education and promotional activities. •Stay updated on the latest medical and procedural advancements to provide accurate and relevant information to patients.

• Set and achieve sales goals for both in-store and digital selling using effective tools (including text and social media) • Build lasting relationships with customers • Provide the best service to our customers on their terms • Offer honest and confident feedback to customers about style and fit • Seek fashion and product knowledge to enhance your expertise • Work with the team to keep the department customer-ready, including filling orders, stocking, re-merchandising, price markdowns, and light cleaning • Grow relationships by opening new Nordstrom Rewards program accounts • Be flexible with hours and schedules based on business needs • Excellent communication and people skills • A self-motivated, goal-oriented focus • Strong interest in using networking and technology to achieve sales goals • Ability to excel in a team environment • Ability to prioritize multiple tasks in a fast-paced environment • Strong organization and follow-through skills • Flexibility to work a schedule based on business needs

•Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. •Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. •Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. •Provides feedback to store manager on partner performance during shift. •Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. •Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance

• Delivers excellent guest service to internal and external customers in line with the organization’s mission, culture, and values. • Models appropriate guest and partner interaction at all times, displaying the values of the culture of excellence and leading in a manner that serves as an organizational model for the values. • Trains and certifies all newly hired Starbucks partners through the Barista Certification process. • Follows the Starbucks Barista Trainer Teaching model. • Using active coaching to ensure all partners are following food safety procedures as well as Starbucks drink recipes to provide premium quality products. • Ensures daily time, temperature, transfer and waste controls are followed. • Ensures health codes and safety standards are followed in order to maintain a high health score. • Ensures that company policies are enforced. • Provides necessary direction to partners and ensures that partners perform their assigned duties. • Trains new partners to ensure knowledge of opening/closing procedures and guest service expectations. • Oversees daily supervision of newly hired partners, along with the manager and other team leaders, motivating and leading them in accordance with our Culture and Values. • Adheres to organization’s processes and procedures, ensuring these are always consistently followed. • Performs other duties as assigned by management.

•Met store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security. •Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication. •Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients. •Available to perform many different tasks within the store during each shift.

• Understand requirements from a visual and technical standpoint • Determine the correct material and application according to lighting, setting, etc. • Apply simple and complex makeup as required • Assist in the appropriate removal of makeup • Collaborate with crew members (costume designers, production assistants, etc.) • Select the best material (cosmetics and tools) and create budgets to purchase • Clean and maintain makeup applicators and tools • Proven experience as a makeup artist • Knowledge of makeup techniques • Technical understanding of lighting, photography, styles, dramatization, etc. • Ability to balance quality and budget restraints • Understanding of health and safety rules • Great communication and interpersonal skills • Artistic personality and manual dexterity • Attention to detail • Patient with a positive attitude

I earned my Bachelor of Arts in Communications from California State University, Stanislaus. The program provided me with a comprehensive understanding of communication theories and practices, equipping me with skills in public relations, media production, and strategic communication. My coursework included studies in interpersonal communication, media ethics, digital communication, and public speaking. I also engaged in various projects and internships that honed my abilities in content creation, media planning, and audience engagement.