Melanie Vosloo

Leading the Marketing and Sales team to achieve company goals. Marketing research and market analysis to provide a basis, and setting strategies based on this information. Lead generation and managing lead channels from various sources, including web based leads and research on projects. New products development and launch planning. Local standards conformity of products with NRCS. Key customer account management. Managing B2C and B2B customers. Servicing DIY, Retail, Wholesales and Distribution partners. Setting strategy for marketing activities, including online, print media, events, and customer days. Monthly, quarterly, and Annual reporting on sales as well as marketing activities. Souther Africa countries included in this function South Africa, Namibia, Botswana, Zambia, Zimbabwe and Malawi. Interpesonal, Cross departmental,and Cross cultural communication with customers and stakeholders

• Attending monthly management meeting with management consultants to evaluate current company position and determine short term, medium term and long term goals and activities for sustainable business. • Combine market requirements and present to development team for product development to remain relevant in a very fast changing electronic environment. • Combine sales and marketing activities to reach financial and quantified goals to ensure that the company remains profitable. Manage expenses in the same way. • Managing sales and marketing team to coordinate activities to grow exposure and sales. • Combine with ISO department to ensure that we comply to all relevant standards, and oversee annual ISO audits. • Coordinate international travel to attend trade shows with international customers. • Drawing up sales level agreements with third parties involved in OEM products, and ensure that we conform to those agreements and timelines. • Ensure that invoicing is done timeously and assisting production if problems arise. • Attending customer meetings regularly to ensure customer satisfaction, and determining any possible future expansion possibilities.

• Compile annual sales forecast, evaluate monthly and address any discrepancies • Evaluate territory performance based on market penetration, and evaluate viability of unoccupied territories • Liaise with marketing team regarding advertising opportunities, including printed media, social media, in store displays, trade events and other promotional opportunities. • Plan, attend, execute, and evaluate International Trade shows • Plan, and monitor production planning, and resource requirements • Communication with international customers, regarding orders, shipping, container bookings, payment terms, and any other queries they might have • Present weekly, monthly and annual sales reports, based on products, colours, distributors and turnover figures • Hosting International customers when they visit our facility • including travel and accommodation arrangements • Daily monitoring of invoicing of orders, container availability, and resource planning • Monitoring of production performance, implement monitoring and quality measures, including capacity per machine per shift, based on cycle times • Liaise with Production Team, Finance Team, HR team, and Marketing Team to achieve set goals and objectives

• Manage Debtors and Creditors • Preparing, monthly and annual financial reports, including cash flow projections, trial balance, and income statement • Reconciliation of Warehouse stock on hand, and overseeing stock takes • Negotiating SLA with suppliers • Ensure production expenses are in line with budget and forecasts • Evaluate production timeline, to ensure optimum production throughput • Assist with completion of tender documents for councils • Oversee Work in Progress and assist production with anything related to the accounting function

• Ensuring safety stock levels are maintained • Ensuring stock takes are done, and system is updated and reflects actual stock on hand • Ensuring that supplier accounts are up to date to ensure delivery • Ensure stock is drawn, packed and delivered to customers • Ensuring credits are done for incorrect stock items sent • Constantly comparing prices from various suppliers to ensure that we buy at the best price • Monitoring quality of stock coming in • Preparing quotes for tenders • Ensuring our website is regularly updated, and brochures are being sent out • Actively seeking new customer to expand our business • Determine driver schedule for collection and deliveries • Preparing of monthly reports and budgets • Managing Debtors and Creditors • Manage and allocation of payments, and bank reconciliations

• Managing a department with 10 people performing admin tasks surrounding the service environment • Managing warranty and maintenance accounts • Sorting out queries on claims • Month end financials and procedures • Allocation and reconciliation of payments from vendors and MBSA • Generating daily and monthly stats for the branch • Responsible for all internal and external audits