Melanie S.

HR Generalist supporting local and global HR programs through close partnership with HR Business Partners, Centres of Excellence, and Global HR/GBS teams. Act as a key liaison between local HR and global communities, contributing to the adaptation and rollout of global HR initiatives, programs, and processes while ensuring compliant, seamless local delivery. Provide operational and strategic HR support across recruitment, wellbeing, global mobility, recognition, and cyclical HR processes. Lead or support the local implementation of COE programs, including employee wellbeing initiatives, HR systems, communications, and support for inbound expatriates. Actively participate in global HR and PMO communities to ensure alignment with global standards while representing local HR needs and priorities. Independently manage local HR programs and initiatives, support HR Business Partners with recruitment strategies and HR solutions implementation, and deliver timely insights and follow‑through to support a positive employee experience and business outcomes.

• Nationwide lead for recruitment projects which included: reviewing job descriptions, creating job advertisements, posting jobs, screening resumes, conducting phone screens, scheduling and conducting interviews, and conducting reference checks • Managed absence management process, including the creation of individual tracking sheets, calculating and ensuring accuracy of employee entitlement, and answering questions related to process • Responsible for creating, filing, and tracking of employment letters for all employees including offer letters, verification letters, promotions, transfer letters, salary increases, and title change letters • Created effective and comprehensive reports and spreadsheets as required • Responsible for updating organizational charts utilizing Microsoft Visio • Responsible for coordinating effective onboarding process for all local staff and training managers across the country on best practices • Responsible for updating and retrieving information from HRIS • Maintained and updated human resources SharePoint site • Managed national employee service recognition program • Conducted exit interviews as required • Managed screening process and assist with submitting and tracking of criminal background checks • Assisted with employee relations, incident investigations, benefit enrolment and payroll administration • Assisted with coordinating training programs and development sessions for staff • Maintained national employee handbook regularly • Point of contact for information requests regarding key policies and programs • Responsible for compliance with legislation including AODA, ESA, OHS etc. • Support performance review process • Responsible for design, development, and ongoing content creation of national HR newsletter

• Managed full cycle recruitment process which involved: posting jobs, screening candidates, conducting interviews, and creating offer letters • Responsible for generating and updating various employment reports • Participated in HR Committee by scheduling meetings, creating agendas and taking minutes • Supported administration of annual performance management process • Assisted in the development, implementation, and maintenance of policies and procedures • Assisted with providing employee relations advice, guidance, and solutions for staff and managers • Responsible for maintaining health and safety of office and staff and served as co-chair of JHSC • Managed service award and employee discount program • Managed onboarding process for all new staff and delivered all new staff orientations • Processed employment verification letters for salaried and hourly staff • Conducted reference and criminal background checks • Responsible for all new staff orientations • Performed exit interviews and managed employee exit process • Assisted with administration of benefit and pension programs • Maintained up to date employee manual, organizational charts and job descriptions • Responsible for organizing and tracking all mandatory training and certifications • Supervised receptionist and covered breaks • Led the planning and execution of staff events and managed social committee budget • Managed staff travel budgets and assisted with volunteer and staff travel bookings • Distributed access keys and maintained security system

Dean's Honour List

Guinness Award of Excellence Recipient, 2010-2011 Silver T Recipient, 2011