Melanie Mclean

Melanie Mclean

Head of Client Success @ Conversifi.io

About

Project & Community Manager with experience working alongside brands worldwide to deliver seamless customer support and build stronger connections between companies and their audiences. I thrive at the intersection of organisation and people - whether it’s managing projects end-to-end, leading cross-functional teams, or fostering online communities that feel engaged and heard. With a background in supporting international brands, I can navigate fast-paced environments, solving challenges before they become problems, and turning feedback into meaningful improvements. I’m passionate about creating processes that actually work and communities that actually connect.

Country

United Kingdom

City

Glasgow

Industry

Outsourcing/Offshoring

Skill

Project Management, Client Relations, Client Services, Client Liaison, Account Management, Communication, Email Management, Email Marketing, Customer Relationship Management (CRM), Virtual Assistance, Data Entry, Administrative Assistance, Order Management, Customer Satisfaction, Customer Experience, Customer Support, Receptionist Duties, Customer Service, Membership, Membership Management

Experience

Conversifi.io

Head of Client Success

Conversifi.io

LinkedIn
2026-1 - Present · 9 mos
Socialbear®

Project Manager

Socialbear®

LinkedIn
2024-4 - 2026-1 · 1 yr 10 mos
Socialbear®

Community Management

Socialbear®

LinkedIn
2022-10 - 2026-1 · 3 yrs 4 mos

Education

Edinburgh College

Edinburgh College

LinkedIn
2012 - 2013 · 1 yr

Studying of: - Psychology - Sociology - Politics

Melanie Mclean's Contact Information

Email

******@***.com

Phone

(**) *** ****

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