Melanie Mclean
Head of Client Success @ Conversifi.io
About
Project & Community Manager with experience working alongside brands worldwide to deliver seamless customer support and build stronger connections between companies and their audiences. I thrive at the intersection of organisation and people - whether it’s managing projects end-to-end, leading cross-functional teams, or fostering online communities that feel engaged and heard. With a background in supporting international brands, I can navigate fast-paced environments, solving challenges before they become problems, and turning feedback into meaningful improvements. I’m passionate about creating processes that actually work and communities that actually connect.
United Kingdom
Glasgow
Outsourcing/Offshoring
Project Management, Client Relations, Client Services, Client Liaison, Account Management, Communication, Email Management, Email Marketing, Customer Relationship Management (CRM), Virtual Assistance, Data Entry, Administrative Assistance, Order Management, Customer Satisfaction, Customer Experience, Customer Support, Receptionist Duties, Customer Service, Membership, Membership Management
Experience
Melanie Mclean's Contact Information
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