melanie clayton

melanie clayton

claims advisor

About

Business Governance and Assurance Officer at Employers Mutual Limited

Country

australia

City

sydney

Industry

insurance

Skill

insurance, workers compensation, compliance, return to work coordination, occupational health, coordination, ohs, return to work, performance management, workplace safety, claim, workers' compensation claims, claims management, training, case management, payroll, personal injury, management, risk management, risk assessment, policy, coaching, customer service, change management

Experience

suncorp group

claims advisor

suncorp group

2017-2 - Present · 9 yrs 8 mos
iss facility services australia

case manager

iss facility services australia

2009-9 - 2010-9 · 1 yr 1 mo
suncorp group

case manager and client liaison officer

suncorp group

2005-2 - 2009-9 · 4 yrs 8 mos
suncorp group

call centre consultant

suncorp group

2003-6 - 2005-2 · 1 yr 9 mos
eml (employers mutual limited)

senior case manager

eml (employers mutual limited)

2014-9 - 2015-7 · 11 mos

Management of portfolio in 0-78 week return to work cohort for a client under the Retro Paid Loss scheme.

suncorp group

customer fulfilment consultant

suncorp group

2007-12 - 2008-4 · 5 mos

Responsible for handling a portfolio of Domestic Property Claims, from lodgement to settlement, liaising with customers, brokers and suppliers. Developed a working knowledge of the Product Disclosure Statement for householders, platinum and landlord policies

wesfarmers

senior case officer

wesfarmers

2012-4 - 2014-8 · 2 yrs 5 mos
uniting

ohs officer

uniting

2010-9 - 2012-4 · 1 yr 8 mos
eml (employers mutual limited)

business governance and assurance officer

eml (employers mutual limited)

2015-7 - 2017-2 · 1 yr 8 mos

At EML we take great pride in helping people get their lives back after a workplace injury. Since our foundation in 1910 we've maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support.Today, we have over 1,400 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference.As Australia's only mutual personal injury manager, we focus exclusively on providing tailored injury prevention and return to work support. Since we have been in operation, we have helped over 350,000 injured workers get their lives back.

Education

tafe nsw

tafe nsw

2008-1 - 2008-1 · 1 mo
personal injury education foundation

personal injury education foundation

management

2014-1 - 2015-1 · 1 yr 1 mo
tafe nsw

tafe nsw

occupational health and safety

2010-1 - 2010-1 · 1 mo
university of southern queensland

university of southern queensland

human services

2015-1 - 2018-1 · 3 yrs 1 mo

Major in Human Resource Management

tafe nsw

tafe nsw

business management

2007-1 - 2007-1 · 1 mo

melanie clayton's Contact Information

Email

******@***.com

Phone

(**) *** ****

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