Mel Hawkins
Head of Production and Product Development @ Santoro Ltd.
About
Accomplished senior manager with twenty years of experience in the gifting, stationery and greetings card sectors. Passionate about creating products which inspire and delight. Proven track record in delivering commercially successful ranges for a diverse international client base. Adept and effective in brand-building, sourcing, supplier management, purchasing, production, operations, and logistics.
United Kingdom
London
Consumer Goods
New Product Ideas, Strategic Planning, Product Strategy, Product Lifecycle Management, Product Launch, Creative Strategy, Packaging Engineering, Proofreading, Packaging Design, Negotiation, Drive Change, Briefing, Artwork, Business Development, Quality Assurance, Product Development, Strategic Sourcing, Process Improvement, Quality Control, Supply Management
Experience

Head of Production and Product Development
London Area, United Kingdom
• Broad expertise across numerous product categories including stationery, 3D greetings cards and books, bags, accessories, gift, plush, homewares, collectables, cosmetics, electronics, apparel, and interiors lines. • Lead product development process to devise and refine concepts, source capable suppliers, ensure high quality control and deliver diverse ranges which meet every requirement from aesthetic to financial. • Schedule and execute long-term cross-departmental critical paths for multiple brands and categories. Co-ordinate cross-team collaboration and allocate resources to manage complete product life-cycle. • Analyse sales, monitor trends, compile forecasts, set budgets and strategise targeted growth. • Control purchasing budgets, negotiate competitive rates, optimise margins & manage multi-currency price lists. • Manage supplier portfolio in UK, Europe and Asia with continual relationship, performance, and efficiency evaluations. • Proficient in working with Asian markets including sourcing, negotiation, distance management, travel to trade shows and factories, dispute resolution and monitoring / addressing copyright infringements. • Adept within international logistics management to control schedule of disparate incoming skus to hit required launch availability. Oversee control of rates, payments, schedules, documentation, and customs declarations. • Full QA responsibility with stringent ongoing regulatory awareness to ensure multi-region legislative compliance. • Build and lead strong teams of diverse individuals to meet company’s evolving entrepreneurial business objectives.

Production Manager
• Demonstrated business acumen and the capability to action change through implementing departmental organisational reform. • Excelled at improving business flow across product development and creative teams to deliver significant process efficiencies.
Mel Hawkins's Contact Information
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