Mekyle Jonkers

• Adhere to and meet all KPI's. • Achieve monthly, quarterly and annual targets. • Complete daily and monthly reports. • Compare/monitor competitors’ activities & product trends in the retail market, report such activity. • Develop & maintain customer relationships and develop, grow and retain assigned accounts within the designated territory. • Initiate and manage sales promotions, training and scheduling of customers visits arranged in conjunction with the Regional Sales Manager - Inland, LIXIL Africa and in line with the budget or forecast. • Manage and respond to customer queries and on-going support requirements. • Initiate structured sales review meetings with key companies, branches and/or customers. • Identify new sales opportunities and communicate to all relevant parties in terms of brands, projects, or markets. • Communicate sales performance with the aid of reports and draw up short-term/long term plans for merchants/branches sales targets. • Manage structured call cycles and call plan regarding customer visits, road trips, launches and provide feedback of all actions resulting from such visits. • Manage marketing intelligence, competitor analysis, competitor activity. • Reporting on sales by customer/country/product, competitor activities, product significance, customer significance, promotional activities, training and any relevant information required Leadership Competencies • Action orientated and results driven (targets); • Good communication • Attention to detail and ability to perform multiple tasks simultaneously • Strong understanding of business goals and standards for customer service; • High energy, self-starter, and execution bias • Ability to work independently and under pressure; • Comfortable with change and an excellent team player; • High on delivery and execution; • Strong interpersonal and customer relationship management skills; • Goal orientated - maintain focus on agreed objectives and deliverables

• Assist in customer service • Collection of sales returns • Update log sheets • Driving local and long distance in and around the Eastern Cape • Ensuring vehicle is roadworthy • Send returned stock via Courier to correct location • Inspecting stock against customer claims • Submit compulsory documentation • Completion of sales returns in a safe and timeless manner • Assisting service department with service calls by assessing, repair / replace defective products • Assisting service department with by attending training sessions (Gained a lot of experience in the water industry) • Promoting of LIXIL products

• Delivering automotive parts in Eastern Cape area • Handling money for parts delivered / accounts payments • Filling out daily vehicle checklists • Loading and offloading of correct automotive parts to customers • Collecting credited automotive parts

Professional driver Learnership Code 14