meka vallier

associate service manager in global customer service organization

Country

united states

City

atlanta

Industry

marketing and advertising

Skill

microsoft office, microsoft excel, microsoft word, powerpoint, customer service, teamwork, photoshop, social media, public speaking, english

Experience

sales representative

aroundcampus group

2012-5 - 2012-8 · 4 mos

Made 35 sales call a day, sold over $30,000 in advertisement for Duke University Official daily planner, 2nd in the Carolina Region for overall sales. Worked on Brand Awareness for the around campus mobile application as well as the website

client representative

world wide vision marketing firm

2013-5 - 2013-7 · 3 mos

Generated leads for Home Depot to make sales on Kitchen Remodeling, as well as Replacement of Roofing, Siding, or Windows. I averaged about 22 leads a week

sales representative concierge

vanguard furniture

2013-10 - 2014-10 · 1 yr 1 mo

Initial point of contact for exclusive domestic and international furniture buyers, interior designers, and press. Thoroughly educated visitors on the various furniture collections with specific emphasis on Tom Felicia, Vanguard, Compendium.

associate to the chief of public affiars and marketing coordinator

cornerstone health care, inc.

2013-8 - 2013-12 · 5 mos

Assisted in coordination of educational field trips for middle school aged children focusing on health care carrer possibilities. Created successful social media campaigns by providing market research for new projects and divisions with direct emphasis on fundraising and marketing.

brand ambassador

peace corps brand ambassador

2013-10 - Present · 13 yrs

Passed out flyers to campus community, held programs to expand awareness of the Peace Corps as well as information sessions. Worked closely with marketing packet I was given along with other tools and ideas to generate interest in my peers in order to express the possibilities it could hold for them.

associate service manager in global customer service organization

at&t

2015-6 - Present · 11 yrs 4 mos

* Maintained up to date knowledge about AT&T mobility and wireline products and services * Manged day to day maintanence activities for over 15 clients * Enhanced customer rentention and satisfaction by providing outstanding solutionary skills and prompt support * Assisted Account Executives and sales teams to assemble a holistic view of customer's business which includes records of network inventories as well as product lines and services * Participated in activities targeted for service support, focusing on product knowledge, billing processes and technical support for (IP Flex, data, voice, and wireless) products. * Created overall account reports which include: service assureance overiew, voice pooling, AT&T network performance, and wireline repair and product summaries

Education

ravenscroft school

1998-1 - 2011-1 · 13 yrs 1 mo

high point university

business administration

2011-1 - 2015-1 · 4 yrs 1 mo

Activities and Societies: Social Chair, and Member of Alpha Kappa Alpha Sorority, Inc President of Black Cultural Awareness club Member of Diversity Club