Mei Fong Wong

This role expose my involvement in Pre-Sales and Post-Sales activities. In Pre-sales: I manage the bid process which includes framing the commercial offer and obtaining decision making at various stage of the bid. I am also responsible for bid price structuring, pricing strategy, business case study, profit margin analysis and becomes the gate-keeper for any business risk or exposure in the commercial T&Cs. These are done by communicating with different business units in HQ and various department like Product, Services, Finance and Legal. I also engage customers in contract negotiation and any commercial and contract clarifications of our offers In Post-sales, I provide supply chain forecast, monitors management forecast and drives orders and revenue recognition of projects to meet the forecasted numbers.

Responsible for - Enterprise Contracts compliance towards company's policy and to capture any risk within the contract. - Preparation of commercial pricing factor which includes consideration of logistic, payment terms, credit terms, delivery terms and timeline of the project duration. - Customer negotiation

Account Manager of Maxis Key Account Management team. Scope of work includes relationship management and pricing proposal preparation. I coordinate the technical and service team to scope the customer's requirement. Afterwhich I work closely with our Pricing Management team to strategize and create a pricing structure for the proposal. I also have to prepare our business case to justify how the proposal meet our business objectives. This includes presenting any risk, margin and forecasted net sales in the event we win the RFT/RFQ. On top of this, I also have to work closely with our Legal and Finance team in the compliance of Commercial T&Cs. Other important roles of this position is to build business cases for customer, gathering of business intelligence and competitive information.

In Siemens, I had the exposure to various roles during the 7 years. I was in Key Account Maxis handling the Radio Access Network as a technical consultant for the 3G network contract that Siemens won. I was also involved in the RNC dimensioning for pre/post sales. Prior to this I was in Fixed Network. My product exposure ranges from TDM, ATM, Fixed Access Network to IP Routers and BRAS. I was also hands-on with project rollout in SAINS and project manager for upgrades and rollout of the above products in Maxis Network.

I was doing first and second level technical support for Asia Pacific Region to service customer problem which includes testing, simulating, troubleshooting and solving customer’s problem in the lab. This includes providing technical assistance to customers from South Pacific as a team (SouthPac Team). I also provide technical assistance to our strategic customer (Singapore Telecom) as a team (Strategic Customer Team).

I was in-charged of Maxis Leased Lined network planning, product presentation and education for Sales and Marketing team. I was also hands-on with installation of TDM/SDH multiplexers, fibre route infrastructure and floor planning for repeater nodes and central offices.