Mehndi Hasan Khan
IT Support Field Engineer L2 @ DXC Technology
About
I’m an IT Support Engineer (L2) with over 3 years of experience in Windows Desktop Administration and Microsoft 365 environments.Previously at RSK Info Solutions as an L2 IT System Engineer, I managed complete Microsoft 365 administration, Exchange, backup operations and End user support.I specialize in troubleshooting, user management, and IT infrastructure support, with a goal to grow into System Administration and Infrastructure roles.
Oman
Muscat
Information Technology & Services
IT Hardware Support, Service-Level Agreements (SLA), Zebra, Powershell, Microsoft Endpoint Configuration Manager, Microsoft Azure, MTR, Label Design, Microsoft Intune, Identity and Access Management (IAM), Health and Safety Training, ServiceNow, Zoho Desk, Manage engine zoho, Active Directory, Windows Server, Server Administration, Computer Hardware Troubleshooting, Microsoft Outlook, Microsoft Office
Experience
IT Support Field Engineer L2
DXC Technology
Sohar
I am currently deployed in Vale Oman as an L2 IT Support Engineer, where I provide advanced technical support and ensure smooth IT operations across critical business locations. I am actively managing IT support for the Muscat and Sohar MegaHub projects, handling complex incidents, system troubleshooting, and coordination with stakeholders to maintain high service availability.
IT SYSTEM ENGINEER L2
RSK Net IT Consulting Private Limited
New Delhi
Worked as an IT System Engineer L2 at Rabyte technologies on site, Remotely to Singapore and across Indian Subcontinent users. Provided support in network troubleshooting and end user computing, from on-boarding to off-boarding, Access management through Microsoft admin center and recovered data from Microsoft Purview for business purposes. Implemented policy like blocking AI based transcript recording malware and applications for teams meeting from Microsoft teams admin center.
Desktop Support Engineer L1
Sparer Solutions
Lucknow, Uttar Pradesh, India
provided support onsite and remotely to jamshedpur and Rudrapur.
Education
Dr. Shakuntala Misra National Rehabilitation University (DSMNRU), Lucknow
Human Resources Management and Services
Mehndi Hasan Khan's Contact Information
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