Mehak Thakur
AVP- Client Experience and Operations @ Agyom
About
As the AVP – Client Engagement & Operations at Agyom, I help organizations accelerate digital transformation and scale efficiently through digital engineering, cloud modernization, AI adoption, and high-quality technology talent. I bridge strategy, technology, and people—ensuring every engagement is smooth, outcome-driven, and aligned with business goals. With a strong background in education leadership, counselling, marketing, and team management, I bring a people-first approach to client relationships. I understand how teams grow, how decisions are made, and how trust is built. This enables me to create long-term partnerships grounded in clarity, transparency, and real value. I also lead marketing and branding initiatives at Agyom, strengthening our digital presence and communication so clients clearly understand the impact we deliver. I believe in creating a positive, happy, and collaborative environment, both internally and with clients. Strong relationships and positive energy drive better results, faster alignment, and stronger partnerships. 🚀 What We Deliver at Agyom • Product & Platform Engineering Scalable digital products, platforms, and mobile applications. • Systems Integration & IIoT Connected operations, real-time visibility, automation, and smart decision-making. • DevOps & Cloud Transformation Cloud-native engineering, infrastructure optimization, and automated CI/CD. • AI & Data Engineering Automation, analytics, predictive intelligence, and ML-driven insights. • Lifecycle & Quality Engineering (PLM/ALM) End-to-end quality, compliance, and continuous improvement. • Staff Augmentation & Dedicated Technology Teams Bench-ready, certified engineers and tech experts deployed instantly—on-site or remote. 🌟 Why Clients Work With Me ✔ Strong understanding of technology + business needs ✔ Fast, transparent communication ✔ Relationship-driven approach built on empathy & trust ✔ Proven expertise across operations, engagement, marketing & talent strategy ✔ Ability to turn challenges into practical, strategic solutions ✔ A positive leadership style that encourages growth and collaboration ✔ 9+ years of cross-functional leadership experience My purpose is simple: Help organizations scale smarter, innovate faster, and grow stronger—while building relationships that last. 🤝 Let’s Connect If you're exploring digital transformation, want to scale your tech team, or need engineering expertise, I’d love to connect and learn how we can support your goals. Let’s create meaningful impact and long-term success—together. 🚀🌟
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India
Higher Education
Digital Transformation, IT Consulting, Customer Engagement, Client Engagement, Product & Platform Engineering, Team Leadership, Team Building, Team Management, Team Motivation, Leadership Development, Key Account Relationship Building, DMIT Counsellor , DMIT Trainer , Career Development, Parent Coach, Individual Counselling, Personal Counselling, Student Counseling, Counselling , Counseling
Experience

AVP- Client Experience and Operations
Noida
As part of Agyom’s leadership team, I drive client experience strategy, enterprise partnerships, and operational excellence across global accounts. My role focuses on building high-impact client relationships, strengthening delivery governance, and enabling scalable growth through cross-functional leadership. I oversee key account management, ensuring that every engagement reflects Agyom’s AI-first vision, engineering strength, and commitment to measurable outcomes. I closely partner with the Talent Acquisition, Marketing, and HR teams to align people, processes, and brand initiatives with business objectives. Key Leadership Contributions: Leading strategic Key Account Management to enhance client satisfaction, retention, and account expansion Driving client experience excellence through proactive engagement, governance models, and continuous improvement Overseeing operations, onboarding, SOW renewals, resource alignment, and delivery readiness Partnering with the Talent Acquisition team to ensure high-quality hiring, workforce planning, and deployment for global projects Collaborating with Marketing to strengthen brand visibility, communication, and digital presence Working as an HR Partner to elevate employee experience, culture initiatives, and internal alignment Supporting revenue growth through cross-selling opportunities, proposal development, and client solutioning Enabling cross-functional synergy between Delivery, TA, HR, and Marketing to drive organizational impact.

Managing Director
India
I have always been captivated by how things work. I seek first to understand how something works today and then try to make it better tomorrow. As the Managing Director for T2 Partnering, I aim to improve. I am responsible for tactical and strategic decisions that support the needs of our employees and our customers. Our vision is to be a premier IT, engineering, and professional staffing organization that people want to work for and companies want to do business with. One of my strengths is recruiting. With the help of many great minds and team members, I have participated and led innovative solutions that have brought improvements to recruiting and all aspects of operating T2 Partnering. In my current role, I am focusing on operational excellence, problem solving and efficiency. Taking everything that it is we do and make it friction-less, intuitive and easier. Plus, expand across the country. We are making an impact in the remote hiring industry by breaking geographical boundaries and helping companies to hire the best of the best without having to worry about sourcing, vetting, retention or motivation of talent.

Chief Marketing Officer
India
I am passionate and enthusiast about transforming the customer vision into reality. Shaping their requirement into real world existence is my role. I am responsible for diversified things that needs to be handled for product success. Looking forward to developing more and more awesome projects and building a great team from Globe.

Business Head
Noida, Uttar Pradesh, India
🔹 Founder Member 🔹 Business Head at AlphaBrains (Startup) 🔹 Strategic Leadership | Education Innovator | Business Growth | Collaboration Expert 🔹 🚀 Key Responsibilities: 🔸 Strategic Vision: Crafting and executing the strategic vision for AlphaBrains, integrating academic coaching for students with specialized courses for professionals to create a one-stop solution for lifelong learning. 🔸 Decision-Making: Making crucial decisions in direct collaboration with management, utilizing insights and innovation to drive our startup's growth and impact in the education sector. 🔸 Direct Management Collaboration: Working closely with our talented team to ensure alignment of business strategies and effective execution across all departments. 🔸 Admission Management: Overseeing the admissions process to ensure a seamless experience for students and professionals alike, focusing on personalized support and excellence. 🔸 Marketing Strategy: Developing and implementing innovative marketing strategies to promote our offerings, attract students and professionals, and establish AlphaBrains as a leader in education. 🔸 Administration & Operations: Establishing efficient administrative processes to optimize operations and ensure compliance with regulatory requirements. 🔸 Recruitment & Talent Management: Leading recruitment efforts to onboard skilled educators and staff, fostering a culture of excellence and continuous learning. 🔸 Business Growth & Collaboration: Initiating strategic partnerships and collaborations to expand our reach, drive revenue growth, and maximize impact in the education sector. 🔸 Franchise Dealings: Managing franchise agreements with reputable institutions like the British Institute and Brainwonders to enhance our course offerings and geographical presence. 🔸 Teacher Boarding & Paperwork: Overseeing all aspects of teacher onboarding, including documentation and paperwork, to support our educators and ensure readiness.

Manager Global Business
India
Works across regions/geographies, Leads internal/External global project, business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.Provide leadership in the development, and execution of the business vision – helping partners transform their business and derive measurable business value from their IT investment.Manages complex multi- function and global relationships with senior and executive stakeholder management and gives the best consultant accross globe
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