Mehak Jaiswal

Client Relations Associate @ Bigship

About

I’m a dedicated and detail-oriented professional with 3.2 years of experience in MIS reporting, data entry, non-voice customer care, and marketing support roles. I bring strong skills in Advanced Excel, SAP, and data management, along with effective communication abilities that help me work well in both individual and team environments. I specialize in handling MIS dashboards, dailer MIS, and backend operations with accuracy and speed. My goal is to continue growing in roles that combine data, coordination, and operational excellence — especially in MIS, non-voice support, or marketing-related roles (excluding sales). I’m always open to learning new tools and contributing to a result-oriented team. Currently seeking opportunities that allow me to apply my skills and grow further in the Indore or nearby location job market.

Country

India

City

Bhilai

Industry

Consumer Goods

Skill

Client Relations, Microsoft Office and microsoft Excel, SAP, MAT, Planning, Sales, Analytical Skills, Customer Service Representatives, Customer Experience, Teamwork, Microsoft Excel, Research, Time Management, Communication, Customer Service, Writing

Experience

Client Relations Associate

Bigship

2025-12 - Present · 10 mos

Noida, Uttar Pradesh, India

• Working as a Client Relationship Executive handling First Mile (FM) and Last Mile (LM) operations, Managing and resolving delivery-related issues across the shipment lifecycle. • Coordinating between sellers and courier partners to ensure timely pickups and deliveries. • Monitoring FM and LM cases to ensure smooth operational flow.

Operational Executive

ABIS Exports India Private Limited. IB Group

2025-4 - 2025-12 · 9 mos

Managed end-to-end operational reporting, including weekly MAT and savings reports to support logistics and supply chain decisions. Maintained data accuracy across operations systems, created pivot reports and performance dashboards, and ensured smooth tracking of purchase orders. Coordinated with procurement and vendors for timely material delivery and improved workflow efficiency through accurate and timely data reporting.

Executive

NimbusPost

2023-2 - 2025-4 · 2 yrs 3 mos

Bhilai, Chhattisgarh, India

Here’s a more polished version for your LinkedIn profile: Executive – NimbusPost Pvt. Ltd. I started my journey at NimbusPost Pvt. Ltd. as an Executive in the NDR (Non-Delivery Report) department, where I contacted customers to confirm delivery details, resolved delivery issues, and ensured timely order completion while meeting daily data targets. I then transitioned to the Order Confirmation process, where I verified customer information and maintained detailed reports to streamline operations. Later, I took on the responsibility of WhatsApp order creation, ensuring accurate order processing. Currently, I manage report sharing, assign duties, and handle filtration tasks, demonstrating my ability to adapt to various roles and contribute to operational efficiency.