megan snipes

* Manage calculations and vehicle distribution of pool cars to Regional Managers, Area Pre-Owned Manager and Area Marketing Manager * Developed Area West internal Mystery Shopping initiative for baseline assessment for 45 authorized Porsche Dealers * Extract and streamline new vehicle sales KPIs for Area Vice President * Provide ad-hoc mystery shopping evaluation * Document and assess dealer web presence * Provide PVMS instruction, support and documentation to Area dealers and Field Managers * Developed customized and modifiable dealer-specific inventory template as interface for PVMS-generated automated report * Serve as Field Manager representative to HQ for PVMS testing, evaluation and dealer/field user needs * Oversee on-site meeting organizations

* Collaborated with international team to identify and qualify both key user and dealer user requirements for Porsche Vehicle Management System (PVMS) * Developed training presentation for internal employee PVMS education for Search/Marketplace dealer use and SAP back-end use by US ports * Coordinated with PCNA PIA Manager to analyze, document and communicate US market requirements for each successive release of system before Go-Live

* Manage vehicle pricing, reporting and administration for Porschedrive.com. * Monitor auction operations for compliance with sale procedures. * Manage RTP incentive program. * Manage end-of-lease inspection process.

* Responsible for coordinating the production scheduling of all North American new vehicle orders from 214 authorized Porsche dealerships. * Facilitated the distribution of all new vehicle allocations to North American authorized Porsche dealerships, based on series sales percentages. * Created orders and provided status tracking of new vehicles for company public relations press events, major auto shows, marketing events across North America, Camp4 Colorado, Roadside Response and the Porsche Sport Driving School at Barber Race Track. * Submitted options forecasting reports for North America to Porsche AG. * Collaborated with Vehicle Distribution Manager on vehicle demand projections to rebalance supply with changing production shifts and market demands.

* Worked in tandem with field managers in the western area of the United States on escalated customer concerns regarding both new and pre-owned Porsche vehicles. * Managed written correspondence to customers addressing both new vehicle sales and service concerns. * Prepared reports for repurchase analysis by third party. * Drafted settlement offers for mediation.

* Assisted with department budget preparation, forecasting and analysis. * Provided program analysis of authorized Porsche dealership participation in SSI and CSI improvement programs, as measured by JD Power. * Oversaw department check request submissions and distributions. * Functioned as department AS/400 administrator.

Activities and Societies: Chairwoman of Board of Trade

Graduated Magna Cum Laude"]