Megan Wardwell, M.A.

- Leading quarterly business reviews with district stakeholders across Southern Texas and the Gulf Coast region, translating usage data into actionable insights that improve engagement and instructional outcomes - Leveraging Gainsight and Salesforce to monitor account health, identify risk factors, and proactively address churn indicators - Building long-term relationships with district leaders, becoming a trusted advisor on digital learning strategy and product integration

- Served as an informed thought partner to customers with ARR above $30 million including: customers such as NY BOCES, NYCDOE, and public schools across NJ, AL, AR, GA, MS, and VA - Received a prestigious team award, "Embrace Change," for embodying a resilient and adaptive approach towards change, demonstrating and driving a positive change mindset within the team, promoting flexibility, and cultivating a spirit of resilience across various projects. - Analyzed customer engagement data and conducting check-ins to identify areas of need and setting goals with customers to maintain strong health - Collaborated with internal teams, as well as high level stakeholders in school districts to drive success and renewals - Consulted with customers to develop success plans to help them meet their implementation goals

- Implemented a virtual, eLearning course using various educational, developmentally appropriate technology, Zoom, Google Meet, and Google Classroom to successfully facilitate the shift to eLearning - Conducted ad hoc reporting and various data analyses within multiple departments for the senior leadership team to effectively meet participants at baseline and show significant growth on learning outcomes in iReady, LinkIt, etc. - Communicated through high volume e-mail correspondence in a timely manner, troubleshooting issues effectively while maintaining respectful relationships with stakeholders

- Analyzed data from multiple sources to determine success of training materials and made adjustments as needed - Provided consistent follow-up through progress monitoring and scaffolding geared toward advancing reading levels by mapping out a target goal and developing a step by step practice plan to achieve target goal with successful results - Cultivated meaningful relationships with students in order to engage in learning topics and nurture them to effectively develop critical thinking skills

- Created high-impact presentations using multiple technology platforms, including Microsoft Excel and PowerPoint, to best support the organization’s curriculum; met expectations of leadership team - Developed a hands-on training strategy with corresponding curriculum to achieve the organization's overall goals - Documented various quantitative data points with accuracy into LMS to ensure exceptional record keeping

- Engaged in one-on-one coaching with clients that required customized training tailored to individual learning types - Delivered high-quality materials and resources to facilitate improvement of 13 identified students; 100% of the subgroup achieved their projected growth goal on MAP testing by the end of the year - Trained colleagues on the domains of the evaluation system and how to input the information into the performance rubric and professional growth software - Analyzed, designed, developed, implemented, and evaluated material (ADDIE) in adult peer-training modules while serving as an Achievement Coach for the NJ Department of Education