Megan Scaman

Event Operations Manager @ Signature Events Group, LTD.

About

With over a decade of diverse experience in event management, operations, and customer service, I bring a unique blend of managerial skills and creative problem solving to every project I undertake. As the Event Operations Manager at Signature Events Group, LTD., I have honed my ability to orchestrate seamless and memorable events. My extensive background in managing teams, coordinating with vendors, and ensuring attendee satisfaction has allowed me to consistently deliver flawless events. In my role, I excel in streamlining operations, negotiating effectively, and mitigating risks to ensure the success of each event. My commitment to excellence is evident in my meticulous attention to detail and my capacity to lead teams towards achieving outstanding results. Earlier in my career, I gained invaluable customer service where I interacted with customers daily, managed inventory, and executed detailed floor plans. Additionally, my entrepreneurial venture, Meg's Daycare, provided me with hands on experience in business management, client relations, and event planning for large gatherings. My diverse experiences across various industries have equipped me with a comprehensive skill set that includes leadership, vendor relations, and exceptional customer service. I am passionate about creating unforgettable experiences and driving operational success, always striving to exceed expectations and deliver excellence in every aspect of my work.

Country

United States

City

Woodstock

Industry

Events Services

Skill

Written Correspondence, Operations, Solid Professional Standards, Skilled Multi-tasker, Receptionist Duties, Customer Service Representatives, Customer Satisfaction, Computer Literacy, Flexible Approach, Relationship Building, Self-Management, Teamwork, Creative Problem Solving, Customer Support, Interpersonal Skills, Special Events, Customer Experience, Easily Adaptable, Problem Solving, Staff Coordination

Experience

Event Operations Manager

Signature Events Group, LTD.

2019-10 - Present · 7 yrs

Elgin, IL

As an Event Operations Manager, I excel in orchestrating seamless experiences from conception to execution. With an eye for detail and extensive experience in managing teams, vendors, and attendees, I ensure flawless execution of events. My ability to streamline operations, negotiate and mitigate risks results in successful and memorable events every time.

Event Marketing

Signature Events Group, LTD.

2019-10 - Present · 7 yrs

I have advised entrepreneurs on social media strategy, and managed paid ad campaigns across Facebook, Eventbrite, Instagram, and TikTok. I’ve used tools like Meta Ads Manager, Canva, HubSpot, and Cinchshare to build engagement and track campaign effectiveness using promo codes and analytics.

Vendor Relations/ Set up Crew

Signature Events Group, LTD.

2015-6 - 2024-5 · 9 yrs

Elgin, IL

Set up and breakdown of 50-90 vendor trade show, train new employees, assemble behind stage setup for large fashion show, insure the choreography of fashion show is maintained, greet and assist vendors upon arrival, ensure trade show success by preforming excellent customer service, manage behind stage staff during show.

Administrative Assistant

Done With Integrity Realty Group/ Keller Williams

2017-3 - 2018-8 · 1 yr 6 mos

Rockford, Illinois Area

Managed up to twelve transactions at a time, organized documents for electronic data system, Reviewed and completed documents and contracts, ensured listings were properly worded with aesthetic photos.

Support Staff

Carters Inc.

2013-2 - 2013-7 · 6 mos

Crofton, MD

Daily interaction with customers, provided excellent customer service, followed detailed floor plans for seasonally reset, completed daily and monthly inventory, cashier.