megan o'connell

operations manager

About

Operations Manager at NY TEAM Federal Credit Union

Country

united states

City

holbrook

Industry

banking

Skill

banking, customer service, management, credit, loans, risk management, financial analysis, leadership, microsoft office, retail banking, team building, finance, call centers, consumer lending, sales, process improvement, operations management, team leadership, project management, mortgage lending, microsoft word, business analysis, strategic planning, portfolio management, budgets, new business development, financial risk, financial services, powerpoint, relationship management, business development, microsoft excel, change management, adobe creative suite, nys notary public, nmls licensed, compliance management

Experience

operations supervisor

ny team federal credit union

2009-8 - 2014-6 · 4 yrs 11 mos

* Oversee all branches and departments * Handle all member complaints * Handles & Oversees All HR, Payroll Duties * Handles all training for staff * NMLS Certified * Grows Sales within Member Services & Loans * Handles all NCUA Audits * Manages all Departments and Staff in the Credit Union * Establishes all sales methods and goals for staff * Responsible for all designs and publishing of Marketing * Ensures all regulations are up to date

supervisor of member services

suffolk federal

2004-11 - 2009-1 · 4 yrs 3 mos

senior financial services representative

suffolk federal

2004-11 - 2008-1 · 3 yrs 3 mos

operations manager

ny team federal credit union

2014-6 - Present · 12 yrs 4 mos

* Manages all Departments and Branches * Initiates all New Products and Services * Preforms all Audits Internally * Published all Training Manuals * Designs and Publishes all Marketing for Credit Union * Handles all HR Functions