Megalensi Kholbuniah

As a professional in the field of Learning & Development in the banking sector (Universal BPR), I have over 3 years of experience in designing, developing, and implementing effective training programs to enhance the skills and knowledge of employees at various levels. My main focus is on improving performance and customer satisfaction through the development of competencies in banking, customer service, leadership, and technical skills. Expertise: a. Designing training curricula focused on business needs and company strategies through TNA (Training Need Analysis). b. Managing technology-based training programs (e-learning and blended learning). c. Conducting evaluations and training needs analysis based on feedback and performance assessments. d. Increasing engagement and motivation among training participants through various interactive and innovative learning techniques. e. Acting as a partnership with other departments in employee competency development/improvement across the organization to support business growth (HRBP). f. Creating concepts and implementing Development Programs (Management Trainee) to help the company develop the next future leaders (change agents). Projects: 1. Universal Banker Development Program (Management Trainee) 2. 4 Disciplines of Execution (4DX) 3. Leadership Development Program 4. Relationship Manager Development Program (Management Trainee)