medgina jasmin

* Support the ongoing implementation of NCQA PCMH standards * The point of contact for handling and resolving complaints and grievances * Conduct chart audits within the OB/GYN, Special Populations (HIV), and Pediatrics department to monitor compliance and ensure that everything is in accordance with our P&P and HRSA guidelines. Also, make sure that all quality care measures, gaps, screenings, and assessments are met and satisfied. * Part of a committee that adheres to PDSA where we hold meetings to discuss process improvement for each quarter to meet yearly goals for clinical measures regarding all departments. * Review and update Borinquen policies when necessary. Provided in-services, training and presentations during monthly department meetings to providers and clinical staff. Provide HIPAA and customer service training during on-boarding for new employees. * Run monthly reports on total incidents/grievances, compliance with quality measures and patient satisfaction surveys for board committee.

Gather documents and information from electronic health records and ensure that files are stored in the designated tabs/folders according to stored procedures. Safeguard patient records and ensuring compliance with HIPAA standards. Responded to requests for patient records, both within the facility and by external sources such as law offices, court subpoenas, and medical specialists. Retrieved and transmitted medical records along with attached fee sheets to later input financial charge on eClinicalWorks. Served as liaison between the multiple statewide Sanitas clinical sites covering South Florida to Tampa. Part of the pilot project team that was assigned to various projects for months at a time. Oversaw and recorded efficiency of the team’s production rate on the trial assignments via excel spreadsheets, also preparing data/presentations for bi-weekly meetings with department coordinator and risk/compliance director to discuss whether to implement the new project or continue perfecting the pilot project through trial and error.

Greeting patients/checking them in and out of data system. Entering patient information into (Practice Management) and (EHR) system, update patient information, handle inbound and outbound calls. Schedule appointments /confirm patient appointments, check insurance eligibility, scan all documents, fax all documents into system, fax all clinical documents to international insurances. Organize and handle all referrals to other medical specialists. Collect copays / handle deductibles, daily reconciliation (break-down) recording volume of patients of both USA and International patients at the end of the day. Printing payment reports, missed encounters and payment details to record total local and international insurances along with payments made by cash, credit card, or check and making sure that the “petty cash” is sorted.

* Transcribing details of the physical exam and patient orders of any lab tests, imaging tests, or medications ordered by the physician. * Check the progress/review labs ordered, X-ray and other patient evaluation data for comparison, and transcribing the results into patient charts so that a patient's workup is complete and the physician can make sound treatment decisions. * Recording the physician-dictated diagnoses, prescriptions, and instructions for patient discharge and follow- up. * Shadowing a Pediatrician Liberty Medical Associates * December 2012 to December 2014 * Observed doctor-patient interactions, take notes on different cases that was seen, review and study medical terminology, assist the physician with minor duties when asked, learn how to form an HPI for each given scenario.