Mohd Faisal

Leading AI conversations in customer engagements, account management, and supporting digital transformation. • Collaborate with major industry leaders to identify unique business needs and drive digital transformation. • Enhanced productivity and collaboration through the adoption of Adobe solutions, promoting effective technology use. • Empowered customers on their AI transformation journey with strategic design and adoption planning.

• Collaborated with Major industry leaders to identify unique business needs and drive digital transformation. • Enhanced productivity and collaboration through the implementation of Microsoft Modern Workplace AI solutions. • Empowered users by promoting effective technology adoption, leading to improved organizational security. Empowering customers on their AI transformation journey through strategic AI design and adoption planning. - Driving business value by aligning MW-AI solutions with customer goals across data modernisation, analytics, and AI innovation. - Leading engagements on Microsoft CoPilot and unified data platforms to deliver scalable, intelligent insights and accelerate digital transformation. - Championing customer success by leveraging telemetry, insights, and best practices to ensure long-term value realisation. o Skills: Microsoft MW · Artificial Intelligence (AI) · AI Transformation · Cloud adoption, Data Analytics · Customer Relationship Management (CRM) · Customer Acquisition, Grow and nurture. Territory Planning · Strategic Planning · Cross-Selling · People Management · Business Planning · Cross-cultural Teams · International Sales · License Portfolio Management · Sales · Business Development · Cross-team Collaboration.

● Managing Microsoft licensing sales, focusing on cross-selling, upselling, and negotiation of licensing contracts. Monetization and commercial Strategy management across India and South Asia. ● Cultivated relationships with C-level executives, promoting SaaS solutions and collaborating with sales engineers on software inventory and migration plans. ● Optimized usage of M365 and O365, enhancing Azure consumption strategies while driving revenue growth through existing account renewals for Digital Natives, ITES, BFSI and Manufacturing sectors. ● Served as a trusted IT consultant, converting leads into qualified opportunities and ensuring client satisfaction. ● Worked on Software defined DC, Containerization, Identification of new opportunities – Enterprise, Government, Education and Commercial sector. ● Proficient in Azure consumption strategy, Driving segment O365, D365, M365 & Azure Consumption revenue. ● Driving Renewal motion from existing accounts in Commercial & Govt accounts in quota carrying role Leading New customer acquisition and Renewal motion, handling complex pricing models, supports customer digital transformation, and navigate cross-functional collaboration to achieve optimal agreement structures. Implementing global pricing strategies, analyze trends, and drive continuous improvement in sales, pricing policies and processes. Developed deep product expertise and leverage cloud/industry understanding to address customer needs. Foster strong partnerships across teams (e.g., Sales, Finance, Product, support) to shape complex issues and drive business outcomes. Apply investigative and strategic thinking skills to manage complex problems, engage with executive leadership, and collaborate cross-functionally to drive business outcomes.

New Customer Aquisition and drive Renewal motion. Microsoft's corporate mission is “to empower every person and every organization on the planet to achieve more.” This mission statement shows that the business is all about empowerment of people and organizations.

• Responsible of driving sales target of Microsoft PAN India by enabling team to sell Microsoft cloud Products/solutions i.e. Azure, MWP, Dynamics etc. CSP Renewals. Working as trusted IT advisor and consultant for Cloud adoption • Ensuring to implement Azure consumption strategy and On-Prem workload migration on cloud across customer base. • Motivate and help team members in delivering the Microsoft sales target. • Working as licensing sales specialist for Microsoft vertical within organization. • Conduct regular team review calls for Microsoft business. • Be the point of contact for Sales team within KPMG to deal with complex Licensing questions. a) Contributing to the overall account plan by developing appropriate licensing strategies to further grow revenue and annuity penetration, b) Developing and selling licensing solutions by driving customer licensing discussions. c) Negotiating with customers to maximize contract value and Customer Satisfaction, whilst simplifying the licensing experience for the customer and driving for right licensing.

•Core responsibility: EA and CSP Renewals. Responsible of driving sales target of Microsoft PAN India by enabling HCL team and channel partners to sell different Microsoft Products/solutions like cloud (office 365), Azure, MWP, Servers, BigFix etc. and various licensing solutions EA, Select, CSP. Working as trusted IT advisor and consultant for Cloud adoption SAM expert for EA/OnPrem Licensing/Cloud. • Ensuring to implement Azure consumption strategy and onPrem workload migration on cloud across customer base. • Motivate and help team members in delivering the Microsoft sales target. • Working as Program manager and licensing sales specialist for Microsoft vertical within HCL. • Conduct regular team review calls for Microsoft business. • Be the escalation point for all Sales representatives and Channel Partners associated with HCL to deal with complex Licensing questions. a) Contributing to the overall account plan by developing appropriate licensing strategies to further grow revenue and annuity penetration, b) Developing and selling licensing solutions by driving customer licensing discussions. c) Negotiating with customers to maximize contract value and Customer Satisfaction, whilst simplifying the licensing experience for the customer and driving for right licensing.

Team Leader - Sales- Driving the Microsoft Sales target by leading High performance team of Sales rep. • Responsible of driving sales target of region by enabling team to sell different Microsoft Products/solutions like O365), Azure, MWP etc. • Motivate and help team members in delivering the target and understanding the process. • Reporting for everyday sales and follow-up with the managers. • Conduct regular team review calls as per review procedure and ensuring team to be on top of target. • Responsible for the entire sales process - Identify, Qualify, Sell, Close as well as account mapping. • Execute targeted compliance activity to Mid-Market customer base. • Review operational risk management, internal control policies and procedures including GAP analysis. • Provide high quality, professional day-to-day execution of internal audit engagements in line with risk management practices. • Manage audit pattern and reports. Assist in preparing risk assessments and audit plans. • Guiding and educating the customers about SAM (software asset management) as well as business risk associated with non-compliance. • Be the escalation point for all representatives to deal with complex Licensing Compliance questions. • Engage in regular weekly pipeline/closure calls with Microsoft PAM and review partners. • Performing a Sales role, including a) Contributing to the overall account plan by developing appropriate licensing strategies to further grow revenue and penetration, b) Developing and selling licensing solutions by driving customer licensing discussions. c) Negotiating with customers to maximize BoQ value and Customer Satisfaction, whilst simplifying the licensing experience for the customer and driving for right licensing.

Microsoft Licensing, Business development, Solution sales, managing License / Software assent management , handling Compliance of Microsoft software Licensing. Handling MDP (Market Development Program) for New Geographies in North East & West India. Helping customer/partner in resolving licensing query and provide licensing support across North East & West region.Designing/Scheduling review Patterns , Arranging License Audits , working closely with review partners like PwC, KPMG, Deloitte, E&Y. Making clients understand the low deployment or excess deployment scenarios and to plan on a method for allocation of licenses.