nematullah shekh

sme

About

AR EXECUTIVE at HORIZON KPO

Country

india

City

delhi

Industry

accounting

Skill

microsoft office, customer service, microsoft excel, management, microsoft word, powerpoint, public speaking, research, project management, leadership

Experience

sme

access healthcare services

2017-6 - Present · 9 yrs 4 mos

customer service representative

dish tv

2012-10 - 2014-9 · 2 yrs

* i was working as a customer care executive . * my primary responsibility was to take incoming calls . * i tried to resolve customers query online is there is any issue then i send a complain for service visit. * after 1 year i was promoted as team mentor. * my responsibility was to take care of a team around 15 agents . * give them feed back of their work daily basis . * auditing their calls * create daily work report and send it to respective manager .

accounts receivable executive

horizon kpo

2014-11 - Present · 11 yrs 11 mos

* HORIZON works for an american company ABEO . * abeo works for medical billing . * Our company basic work is medical billing we generate medical bills and submit those claims to insurance companies . * My work here is to analysis the claim denial ,create appeal , checked claim status online ,locate payment .if there is a need call american insurance companies for payments details . * create daily work report and submit to respective team leader .