Md. Nahidul Islam

The problem: IM BPO needed qualified pipeline across multiple industries but had no systematic outbound motion, no enriched lists, no sending infrastructure, and no way to personalize at scale. What I built: → Defined ICP profiles for 3 verticals and mapped decision-trigger signals (hiring activity, tech stack, revenue range) using clay → Set up and warmed 3 sending domains with full DNS configuration; kept bounce rate under 2% using ZeroBounce verification → Built Clay waterfall enrichment workflows pulling verified emails, job titles, and firmographic data for 3,000+ prospects → Managed multi-channel sequences (email + LinkedIn) achieving 10% reply rates → Delivered 5+ qualified meetings per month consistently over a 6-month period Outcome: Turned a manual prospecting process into a system that produced continues leads

The problem: Web Rocket Pro was targeting Long Island SMBs with no defined ICP, no segmentation, and a cold email infrastructure that didn't exist yet. Outreach was manual, inconsistent, and unmeasurable. What I built: → Conducted bottom-up market research across 5 SMB niches; selected HVAC and Auto Glass based on lead availability and pain clarity → Built full cold email infrastructure from scratch: domains, DNS (SPF/DKIM/DMARC), inbox warmup, and Good/Risky lead segmentation → Scraped and enriched 78 verified local business leads via Google Maps filtered by rating and proximity → Wrote a 28-day, 5-touch sequence with A/B/C copy variants per email (under 100 words per touch optimized for deliverability) → Built an n8n automation that routes replies by intent, tags leads, and logs activity directly into CRM — zero manual admin Outcome: Replaced a manual, ad-hoc process with a repeatable outbound engine that runs without daily intervention.

• Collaborated with cross-functional teams to engineer sales and revenue systems. • Focused on automating and integrating CRM, email, and sales funnel processes to enhance operational efficiency. • Engaged in data enrichment initiatives to improve data quality and drive better decision-making.

Responsibilities: 1. Manage, monitor and optimize cold email campaigns in Instantly 2. Build and maintain email sending infrastructure (email domains, sending accounts, rotation) 3. Prepare and clean prospect lists (CSV formatting, custom variables, gender detection etc.) 4. Set up and map custom variables for personalized outreach Handle lead tracking, replies, and tagging within Instantly 5. Design and maintain automation flows in Make.com and Zapier 6. Connect tools like Close.com (CRM), Instantly, Google Sheets and monday.com into automated workflows

I have prospected leads across various niches, including software, sales, and medical industries, using LinkedIn Sales Navigator and Rocket Reach to identify potential clients Executed and managed cold email and LinkedIn marketing campaigns to engage prospects and drive conversions. Prepared, cleaned, and structured lead lists. I regularly maintained and uploaded leads into Salesforce, ensuring accurate data entry and up-to-date records for seamless sales operations. Maintained technical campaign infrastructure, including email domains, sending accounts, and rotation setups. Managed replies, tagging, and lead tracking within email marketing tools Comfortable integrating tools like Instantly, Google Sheets, CRMs, and project management platforms into automated workflows. • Worked closely with the lead generation team to coordinate a seamless transition, optimizing the sales process.

Prospected & conducted 350 daily cold calls to potential clients Maintained CRM, run email marketing & linkedin marketing campaigns Meet the target of setting 10 appointments per month after the probation period. Handled rejection, demonstrated resilience and adaptability in a fast-paced environment